Assistant Store Manager

Assistant Store Manager – Job Overview

When you join our team as an Assistant Store Manager, you’ll take on key store management responsibilities including assisting with supervising day‑to‑day store activities, ensuring overall store performance, managing schedules, and developing operational action plans while identifying training opportunities to develop and grow the team.

Full‑Time
Average

Hours:

38 hours per week
Starting Wage: $27.00 per hour
Wage Increase: Year 2 – $28.00 per hour

Full‑Time Assistant Store Managers will often assist multiple locations and must have flexibility to travel within divisional requirements and a 1‑hour (~30 mile) radius of their home.

• Assists the direct leader with developing and implementing action plans to improve operating results
• Establishes and communicates job responsibilities and performance expectations to direct reports to ensure mutual understanding and desired results
• Identifies training and development opportunities that will assist direct reports in achieving enhanced performance
• Understands the overarching company strategy, communicates and models core values, to create teamwork and membership among employees
• Monitors the competitive environment within the community and informs the direct leader regarding adjustments necessary to maintain the company’s competitive position
• Provides product feedback to the direct leader, including recommendations regarding new items to carry or those that should be discontinued
• Participates in the interviewing process for store personnel
• Communicates information including weekly updates, major team milestones, developments, and concerns
• Ensures store personnel adhere to inventory procedures, product handling guidelines and cash control policies to minimize losses
• Ensures an appropriate resolution of operational customer concerns in the direct leader’s absence
• Identifies and rectifies hazards, ensuring proper ergonomics and maintaining store equipment in proper working order
• Maintains store cleanliness standards and proper signage at all times
• Assists the direct leader with maintaining proper stock levels through appropriate product ordering
• Merchandises product neatly to maximize sales
• Ensures the quality and freshness of products for sale and accuracy of product signage
• Assists the direct leader with achieving store payroll and total loss budget, inventory counts, and training new employees
• Supervises day‑to‑day operations of the team, escalating issues to the appropriate level of support and/or leadership when necessary
• Ensures direct reports complete assigned responsibilities in a timely, effective manner to provide the highest level of customer service for the business
• Complies with all established company policies and procedures while upholding security and confidentiality of documents and data
• Other duties as assigned

• Ability to stock merchandise from store receiving to shelving; placing product weighing up to 45 pounds on shelving at various heights
• Regularly required to sit, stand, bend, reach, push, pull, lift, carry, and walk about the store
• Must be able to perform duties with or without reasonable accommodations

• Must be 18 years of age or older
• Ability to work independently and within a team environment
• Ability to provide and lead others to prompt and courteous customer service
• Ability to develop rapport, trust, and open communication that enhances growth and job performance of direct reports
• Ability to interpret and apply company policies and procedures
• Ability to set goals and guide employee performance to ensure quality and completion of work assignments
• Ability to evaluate and drive performance of self and others
• Understanding and application of management principles concerning budgeting, personnel costs, and expenses
• Ability to operate a cash register efficiently and accurately
• Ability to safely and properly operate equipment (electric/manual hand jack, floor scrubber, cardboard baler) and perform general cleaning duties to company standards
• Excellent verbal and written communication skills
• Strong organizational and multi‑tasking ability with…