E-Merchandising Manager

Overview

Christian Dior’s E-Merchandising Manager will drive the business of various E-Commerce activities with a focus on E-Merchandising and Business Reporting, while supporting Omnichannel services and Digital Marketing, specifically for the Men’s, Baby and Maison universes. This position will report directly to the E-Commerce Senior Director and collaborate with the Americas Merchandising team, CRM, Supply Chain, Media, and key HQ partners. Through these functions, the E-Merchandising Manager will lead the operational side of the online business from buy to assortment/merchandising and actively collaborate on cross-functional partnerships and brand awareness.

The ideal candidate will possess a strong understanding of the North American E-Commerce landscape, a passion for data, proven experience in managing online merchandising initiatives, and a commitment to creating the best-in-class digital client experience. This position will also supervise the E-Commerce Associate Manager for Men’s, Baby and Maison.

• E-Merchandising:
  Manage site merchandising updates daily based on inventory ownership, marketing calendar, key launches, and overall Merchandising Guidelines
• Analyze product performance and identify opportunities to optimize the assortment based on sales, inventory, subscribers and demand across all channels
• Maintain  animation planning to ensure consistent customer experience, ensure all timelines and collection launch dates are met, and communicate .com marketing calendar changes and updates regularly to necessary cross-functional teams
• Lead collaboration with cross-functional teams to ensure accurate information on all items (product copy and specs). This includes working with retail teams, product merchandisers, and marketing/creative teams
• Manage online product assortment by regularly collaborating with Supply Chain, Warehouse, Merchants, and HQ to ensure an accurate assortment online at all times
• Continuously monitor site bugs related to product and content displayed. Escalate and resolve in real time with IT teams
• Propose changes to navigation, PLPs, PDPs, and filters based on business needs
• Collaborate with Client Services Center and DC Operations to ensure an exceptional customer experience and accurate product catalog on
• Represent and advocate for E-Commerce during collection showrooms, collaborating on the buy with the Merchandising team and reviewing Open-to-Buy envelope with Central teams

• Business & Site Analytics:
  Manage weekly and monthly E-Commerce Business Reviews, providing actionable insights to management
• Monitor  business to achieve fiscal sales goals, tracking weekly sales targets, and implementing best initiatives as needed to meet sales goals
• Create action plans to drive the  business from a product perspective and provide recommendations to management for overall online business strategy
• Create and present executive presentations on a quarterly basis, providing recommendations to the business based on historical performance and upcoming action plans
• Analyze sell-thru reports by season to inform stakeholders of highlights and potential opportunities to further drive success of
• Provide seasonal buying recaps of the best and worst performing categories for the merchants to adjust maximize performance
• Partner with the omnichannel team to review stock sourcing, including longtail and endless aisle options, and recommend stock optimizations based on product insights

• E-Marketing:
  Communicate key product focuses to be featured in commercial newsletters and media campaigns, and collaborate with Performance Marketing, CRM, PR and Media teams to ensure product priorities are promoted
• Create weekly Newsletter mocks and send proposals to CRM HQ team. Constantly monitor competitive landscape to provide fresh and compelling layout in marketing newsletters
• Review targeting needs with Performance Marketing, CRM, and Media teams to ensure cohesive product reach

• 5 years minimum experience in E-Commerce related activities or fashion merchant/analyst role
• Ability to analyze large volumes of data, draw actionable insights, and communicate these results to non-experts
• Strong…