Stockist
Listed on 2026-01-26
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Retail
Retail & Store Manager, Merchandising, Retail Sales, Retail Associate/ Customer Service
Location: New York
Maison Polène
Founded in 2016, Polène is a French leather goods brand that distinguishes itself through outstanding artisanal craftsmanship, producing timeless pieces with organic designs inspired directly by nature. As we continue to experience significant growth and international expansion, 2026 marks an exciting chapter: we are building a strong, expert team to drive Polène’s excellence at every organizational level. Our artistic and creative spirit elevates both our handbag and jewelry collections, supported by 800 artisans in our Ubrique, Spain workshops.
Be a part of the Polène story—join us in our flagship store and help us deliver an unforgettable journey at the heart of our brand, where a passionate team is dedicated to providing exceptional customer experiences.
About the RoleAs a Stockist, you are a vital member of our store team, ensuring that our boutiques reflect the unique Polène universe and deliver a best-in-class experience for our high-end, local and international clientele. You will be responsible for the accuracy, organization, and smooth flow of inventory, working closely with the sales team to ensure that every client interaction embodies the excellence of our brand.
Key Responsibilities Champion the Polène Experience- Manage incoming and outgoing product flows: open deliveries, follow inventory procedures, store merchandise efficiently, and optimize stockroom space.
- Act as a liaison between sales and stock, delivering requested items to the sales floor or to customers promptly and professionally.
- Communicate daily with both supply chain headquarters and the sales floor regarding overstock or stockout situations.
- Prepare and manage inter-boutique product transfers while supporting team collaboration through effective information sharing.
- Organize and participate in regular cycle and fiscal inventories; research and resolve inventory discrepancies with company systems.
- Rotate across all store product lines and storage areas, cultivating a thorough understanding of our collections.
- Maintain awareness of personal objectives and proactively propose action plans to meet goals.
- Minimum 2 years’ experience serving high-end, local and international clientele in a similar capacity, ideally within luxury or leather goods.
- Highly autonomous and adaptable with strong energy, able to handle busy retail environments.
- Deep appreciation for craftsmanship and leather working, expressed with enthusiasm to clients and colleagues.
- Collaborative team player with a supportive mindset.
- Resourceful and composed under pressure, able to adapt quickly to shifting priorities.
- Full-time, on-site role at our SoHo boutique (487 Broadway).
- Weekend, holiday, and peak-season availability is required.
- Competitive hourly wage: $24–$26, plus bonus incentive.
- Monthly ICHRA medical stipend to select your preferred healthcare plan.
- Employer-contributed dental and vision insurance.
- 401(k) plan.
- Monthly and quarterly performance bonuses.
- Paid Time Off, including vacation and sick days.
- Staff discount on leather goods and jewelry.
- Commuter benefits (pre-tax, where applicable).
- Opportunities for career growth within our expanding U.S. network.
- Supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.
If you are passionate about luxury retail and committed to delivering exceptional service, we encourage you to apply and grow with us at Polène!
Polène is an equal opportunity employer. We are committed to fostering an inclusive, respectful workplace, and do not discriminate on the basis of race, color, religion, national origin, age, sex, sexual orientation, gender identity, disability, or any other protected characteristic as defined by law.
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