Senior Client Advisor

Métier is a modern luxury leather goods house that uniquely unites purposeful design with the highest quality Italian craftsmanship. Founded in 2017, the London based maison is pleased to open its debut New York location, an artfully designed concept store in Soho.

The Client Advisor will play a critical role in establishing and upholding the brand’s excellent customer service, growing new and existing client relationships, and overseeing daily store operations. The ideal candidate will have 2+ years of experience in luxury retail.

• Client Experience & Relationship Building
• Master the Client Journey to cultivate meaningful, long-term relationships.
• Deliver exceptional, personalized service to drive sales and exceed KPIs.
• Proactively engage with existing and prospective clients to build loyalty and grow the client base.
• Use a consultative, storytelling-driven sales approach to maximise every interaction.
• Share expert knowledge of Métier’s craftsmanship, values, and product offering to bring the brand to life.
• Support daily store operations including opening and closing.
• Uphold visual merchandising standards and ensure the space reflects the brand at all times.
• Assist with inventory control, deliveries, and stockroom organization as required.

The range for this position is $18 to $23 per hour, with 3% sales commission. Actual rates are determined based on individual experience.

We are looking for a candidate who has a combination of the above attributes and can perform the key responsibilities of the role with or without reasonable accommodations.

This is currently a seasonal position, with the opportunity to be extended beyond a four month contract.

Métier is a luxury leather goods house dedicated to creating beautiful bags and accessories of the highest quality.

Thoughtfully designed with different journeys in mind, the collections are intended to work together to enhance the function of each piece and to afford those who use them an effortless sense of ease.

Founded in 2017 by designer Melissa Morris, Métier is based in London. Materials are acquired from the most exclusive sources in Italy and France; all production is done by hand by skilled