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Seasonal Toy Store Associate

Job in East Aurora, Erie County, New York, 14052, USA
Listing for: Mattel
Seasonal/Temporary position
Listed on 2026-01-27
Job specializations:
  • Retail
    Customer Service Rep, Retail Associate/ Customer Service
Salary/Wage Range or Industry Benchmark: 10000 - 60000 USD Yearly USD 10000.00 60000.00 YEAR
Job Description & How to Apply Below
Location: East Aurora

The Opportunity

We are seeking a temporary Seasonal PT Toy Store Associate. This role will be involved in day-to-day operations at our Toy Store on Mattel’s Fisher-Price Campus in East Aurora, NY. This position reports directly to the Toy Store Assistant Manager.

What Your Impact Will Be
  • Provide customer service support to the Toy Store, including answering phone calls, answering consumer questions, and cashing out sales
  • Assist with stocking Toy Store shelves
  • Assist other Toy Store clerks with projects as needed
  • Provide exceptional customer service in all aspects of the position
  • Assist with verifying, counting, sorting and storage of incoming inventory
  • Must be available to work Saturdays
Qualifications
  • What Your Impact Will Be:
    Provide customer service support to the Toy Store, including answering phone calls, answering consumer questions, and cashing out sales
  • Assist with stocking Toy Store shelves
  • Assist other Toy Store clerks with projects as needed
  • Provide exceptional customer service in all aspects of the position
  • Assist with verifying, counting, sorting and storage of incoming inventory
  • Must be available to work Saturdays
What We’re Looking For
  • Excellent interpersonal skills and ability to work effectively with people at all levels
  • Working knowledge of cash registers
  • Excellent verbal communication skills that demonstrate sound knowledge of grammar
  • Excellent organizational skills
  • Strong numerical aptitude and analytical skills
  • Ability to handle a high volume of work while maintaining accuracy and attention to detail
  • Ability to work with minimal supervision
  • Must be physically able to stand for long periods of time, climb a ladder and lift up to 40 pounds unassisted
  • High school education or equivalent
  • 1-2 years cashier and retail experience
  • Exemplary attendance and job performance

The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Additional Information

Don’t meet every single requirement? At Mattel, we are dedicated to an inclusive workplace and a culture of belonging. If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Join Mattel's Talent Community and start receiving exciting updates about our company, our employees, and our culture.

Also, interested in signing up for job alerts? Do so here.

How We Work

We are a purpose driven company aiming to empower generations to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

  • We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
  • We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
  • We execute: We are a performance-driven company. We strive for excellence and are focused on pursuing best-in-class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
Who We Are

Mattel is a leading global toy and family entertainment company and owner of one of the most iconic brand portfolios in the world. We engage consumers and fans through our franchise brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO, Masters of the Universe, Matchbox, Monster High, MEGA and Polly Pocket, as well as other popular properties that we own or license in partnership with global entertainment companies.

Our offerings include toys,…

Position Requirements
10+ Years work experience
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