Store Manager - Flagship

Store Manager – New York City Flagship

Join the fastest‑growing international premium fashion brand as it expands across the United States. This brand is female‑founded and purpose‑led, known for its refined silhouettes, natural fibers, thoughtful detailing, and conscious design ethos.

As the Store Manager, you will be the heartbeat of the flagship—responsible forজা driving leadership, culture, customer experience, sales performance, operational excellence, and sophisticated brand presentation. You will build and coach a high‑performing team while ensuring the store delivers a truly world‑class retail experience. This is a ground‑floor leadership position with enormous room for impact, ownership, and growth.

• A seasoned retail professional with a passion for world‑class customer experiences.
• A people‑focused leader who inspires, develops, and elevates high‑performing teams.
• Entrepreneurial and commercially minded, with proven sales leadership.
• Operationally excellent, detail‑oriented, and unafraid to build from the ground up.
• Energized by fast‑paced environments and capable of_z owned full‑floor responsibility.

• 2+ years Store Manager experience within luxury or contemporary fashion, ideally managing $2M+ volume.
• Experience leading, motivating, and developing teams to exceed sales targets.
• Strong understanding of retail operations, visual merchandising, clienteling, customer service excellence, and loss prevention.
• Familiarity with Shopify POS, RFID systems, and Microsoft Office (preferred, not required).
• Ability to work a full‑time retail schedule including weekends/evenings (Tue–Sat schedule required).
• Ability to lift 50 lbs. and stand for extended periods.
• A strong book of business within the NYC or Tri‑State market (highly advantageous).

• Lead, coach, and inspire a passionate team to exceed sales, service, and operational expectations.
• Deliver in‑the‑moment training, coaching, redirects, and development conversations.
• Build a culture of accountability, empowerment, emotional intelligence, and excellence.

• Own store KPIs, people management, inventory accuracy, and operational execution.
• Ensure compliance with all processes, policies, and standards.
• Maintain seamless daily operations across opening, closing, and reporting.

• Create an elevated, intentional candid customer experience that builds loyalty and repeat business.
• Foster a client‑first environment focused on connection, styling, and experiential retail.

• Curate the store’s visual presentation to reflect the brand’s aesthetic and commercial priorities.
• Ensure every detail हल зб merchandising, floor layouts, supports conversion, UPT, and AUR.

• Partner with regional leadership to design and execute in‑store events, activations, and influencer programming.
• Leverage ಮೂರು local relationships and your personal network to drive traffic, engagement, and cultural relevance.
• Identify business opportunities and implement strategies to fuel long‑term growth.

• Achievement of sales, conversion, UPT, and AUR goals.
• High levels of customer satisfaction, loyalty, and repeat engagement.
• A cohesive, motivated, high‑performing store team.
• Consistent operational excellence and elevated brand presentation.
• Strong local community presence and store‑level cultural influence.

• Competitive salary.
• Generous monthly wardrobe allowance.
• Employee discount.
• A supportive, female‑led, purpose‑driven culture rooted in empowerment and excellence.

We’d love to meet you. Please submit your resume for consideration. Applications are reviewed on a rolling.dictionary basis and only shortlisted candidates will be contacted due to anticipated volume.

We believe the strongest teams are diverse teams. We welcome applicants from all backgrounds who share a passion for intentional fashion, elevated retail, and thoughtful leadership.