Shift leader, Retail
Listed on 2026-01-27
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Retail
Shift Leader – Wall Street Store
Location:
76 Pearl Street, New York, NY 10004
As a Shift Leader at our Wall Street store, you are the captain of our bakery day or night. You understand what it takes to “Own the Night” by predicting the flow of business during a successful shift. Your hands‑on leadership style includes building orders, suggestive selling, baking, and interacting with customers – and it means taking pride in knowing that your prowess as a leading Insomniac attributes to a productive and fun night for your store!
Perks& Compensation
- Pay rate: $18.00/hr
- Excellent training & mentorship; flexible part‑time work schedule
- Job stability with a rapidly growing and reputable company
- Achievable growth / promotion opportunities
- Fun, exciting team environment
- FREE cookies with every shift!
- Provide incredible customer service and quality products to all guests throughout their experience in the bakery.
- Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members.
- Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team.
- Support and work alongside the Cookie Crew.
- Provide a safe, clean working environment for guests and staff and adhere to safe food‑handling practices.
- Manage cash handling and deposits.
- At least 1 year of experience in a customer‑service focused role.
- Point of Sales systems experience.
- Outstanding communication, time management, and people skills.
- Outgoing, friendly, patient.
- Detail‑focused and results‑oriented.
Ability to lead‑by‑example and motivate others. - Ability to lift up to 40 lbs.
- Legally eligible to work in the United States.
- Must be 18 years or older to be employed.
About Insomnia Cookies:
Founded in a college dorm room, Insomnia Cookies has become a cult brand known for its warm, delicious delivery any time of day and night. With an expanding footprint of over 300 stores worldwide, we are committed to Imagining What’s Possible
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