BYREDO Client Advisor, Williamsburg

Job Title

Client Advisor – Full‑time (Byredo, Puig)

BYREDO seeks a full‑time client advisor to drive sales & service through exceptional client experience, personalized clienteling, and operational excellence. This role combines storytelling, in‑depth product knowledge, and a passion for beauty to inspire and connect with clients.

• Maintain knowledge of industry and market trends to evolve and optimize sales strategies
• Provide exceptional Byredo client experience, demonstrating expertise and understanding of our elevated selling approach
• Build rapport with returning clients by recognizing and understanding their needs, ensuring a personalized and unified shopping experience
• Showcase Byredo’s wide product portfolio across all categories (fragrance, makeup, home, byproduct) offering curated recommendations and crafting memorable shopping moments for each client
• Exceed KPIs through strategic cross‑selling by fostering meaningful and familiar client relationships
• Leverage Byredo’s CRM tools to manage client information, driving loyalty and delivering customized personalization
• Collaborate with the team during store meetings by contributing innovative ideas and actionable retail strategies

• Build and nurture client relationships through personalized outreach and clienteling activities including master classes and new launch events
• Provide after‑sales service with care and attention, ensuring client satisfaction
• Create personalized shopping experiences that reflect each client’s unique tastes and aspirations, building long‑term loyalty
• Develop and maintain knowledge of Byredo’s full product offerings across all categories
• Actively engage in product presentations, training sessions, and stay aware of new launches, industry innovations and emerging trends
• Uphold Byredo’s commitment to excellence by ensuring detailed care, handling and presentation of products, adhering to the highest standards of luxury and elevating the overall client experience

• Support continuous store operations by managing inventory with accuracy, stock replenishment, and proactive theft prevention measures to maintain operational efficiency
• Offer valuable suggestions to develop and execute retail strategies that drive business growth and enhance the client experience
• Curate and maintain visually compelling product displays that align with Byredo’s visual merchandising guidelines and create a captivating, in‑store environment that reflects the brand’s DNA

• 2+ years of experience in luxury retail, beauty, or makeup sales
• Proven ability to build strong client relationships and achieve sales targets
• Availability to work weekends and holidays (on an as needed basis)
• A proactive, adaptable, and dependable attitude
• Available for a flexible schedule, including weekends, holidays, and occasional extended hours as needed
• Ability to lift boxes as needed for inventory replenishment

As required by the New York state salary transparency law, effective November 2022, the expected base salary for this position is between $23.00 and $25.00 hourly. Various factors are considered when extending offers, such as relevant skillset, training, years of experience related to the current job description, education, and our organizational structure.

Puig is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status, or any other characteristic protected by law.

At Puig, we are continually looking for enthusiastic and committed individuals from a broad range of backgrounds and experiences to join our team. We believe that creating an inclusive environment in which you feel welcomed, valued, engaged, and empowered strengthens our business and fosters a culture of innovation and hard work.

Puig creates unique and highly desirable beauty and fashion brands that empower people to reinforce their self‑esteem and find their own expression in a family‑owned company that aims to leave a better world for the next generation. We sell products in 150 countries and operate 26 subsidiaries. Puig honors the values and principles put in place by three generations of family leadership.

• Medical insurance
• Vision insurance
• 401(k)

• Seniority level:
  Associate
• Employment type:
  
  Full‑time
• Job function:
  Customer Service and Sales
• Industries:
  Retail and Retail Luxury Goods and Jewelry