Assistant Store Director- ACME Westchester County, NY District

Assistant Store Director- ACME Westchester County, NY District

Join to apply for the Assistant Store Director- ACME Westchester County, NY District role at Acme Markets
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The Assistant Store Director (ASD) is actively involved in and provides friendly, courteous, and helpful customer service daily. The ASD assists the Store Director (SD) with the total operations of the store and performs various duties personally or through supervision of store employees (100+ bargaining unit and non‑contract employees). The ASD manages the entire store with the authority to operate the store at maximum efficiency during the absence of the SD.

All ASD’s must be willing and able to work and train at any store within the district where they are hired. The district stores include:
Bronxville, McLean Ave (Yonkers), Patterson, Greenburgh, New Rochelle, Yorktown Heights, Thornwood, Mohegan Lake, Brewster, Goldens Bridge, Hopewell Junction, Mahopac, Shrub Oak, Rye Brook, Briarcliff Manor, Pleasant Valley, Stamford, New Canaan, Riverside, and Greenwich.

Pay Transparency: The salary range is $65k to $80k annually with quarterly bonus potential. Starting salary will vary based on criteria such as location, experience, and qualifications. The total compensation package yearly can include 12 days PTO, 40 hrs of sick time, 6 recognized holidays, 401k match of up to 7%, pet insurance, EPA benefits, and so much more.

Key Responsibilities Include, But Are Not Limited To:

• Overall management responsibility for operation of retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer services, and management of staff.
• Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals.
• Communicate sales goals, department performance and sales opportunities with staff to ensure positive results.
• Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plan to address cost control issues.
• Support Store Director with development and direction in the execution of strategies to improve product placement and appearance.
• Monitor display accuracy and appearance to implement promotions. Ensure that products are properly displayed and ordered in a manner to maintain in-stock conditions.
• Manage issues relating to store maintenance, cleanliness, safety and sanitation.
• Oversee and monitor handling of cash and accounting; ensure store is secured.
• Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are met.
• Ensure compliance with legal requirements and company policies and procedures, including check cashing, security, safety, sanitation, wage and hour, etc.
• Focus on customer satisfaction and needs; ensure that employees provide customers with superior customer service through best practices and communication of the importance of superior customer service.
• Select, train, develop, and manage job performance of store employees, with assistance of other management personnel.
• Provide constructive suggestions and encouragement, set performance expectations, provide honest feedback, and identify assignments to provide others with developmental opportunities.
• Maintain appropriate professional relationships with union officials and ensure compliance with collective bargaining agreement provisions if applicable.
• Preserve positive working relationships with direct reports, peers, supervisors, suppliers, and customers effectively handling complex or difficult situations involving others.
• Motivate others to perform the job and work towards common objectives. Serve as a role model to others instilling a positive attitude in his/her employees.
• May perform other management duties to keep the store functioning effectively at all times.

Minimum Qualifications:

• Minimum of one year of assistant manager experience responsible for managing a department/team within a multi‑department operation within the retail or service industry – OR – Two years’ experience as a department manager with responsibility for…