Business Account Manager- Gatwick Airport

Account Manager

Elizabeth Arden is a global prestige beauty company with an extensive portfolio of prestige beauty brands sold in over 120 countries. The company’s brand portfolio includes Elizabeth Arden skincare, colour, and fragrance brands. A legendary innovator and tireless entrepreneur, Miss Elizabeth Arden established the American beauty industry a century ago, opening the first Red Door Salon in New York on Fifth Avenue in 1910.

Her entrepreneurial spirit and commitment to innovation, quality and excellence remain the soul of the company today. When you join Elizabeth Arden you will be part of a high‑energy team of people who are passionate about their work and committed to delivering results.

We are looking for a Business Account Manager working X over X.

As a Business Account Manager you are the face of Elizabeth Arden counter, ensuring exemplary customer service and delivering product knowledge on the counter each day. You will be responsible for managing, motivating, and developing the team to successfully achieve the accounts business plan and targets. Above all you must be passionate about leveraging all opportunities to promote the brand and build the business.

We are looking for someone who shows a real passion for beauty and skincare and has proven experience in delivering the kind of customer service we all love to receive. You will be enthusiastic about getting the best out of people, motivating others to deliver a high standard of performance, and creating the right environment to deliver results. You will be passionate and confident in coaching, supporting, and developing the team to build skills, competencies, ambitious goals and retail growth.

We are looking for a Business Account Manager who can create new business insights that are turned into plans and actions to drive the counter’s KPI’s and profitability. You will be an excellent communicator, building positive and effective relationships with colleagues, customers, and management.

• Competitive salary
• Commission and performance‑related incentives
• Reward and benefit schemes
• Attractive product allowance and discounts
• Fantastic coaching and development through the Red Door Academy and progression opportunities

• Passionate – We are proud to be part of Elizabeth Arden, give our best, and celebrate our success.
• Energetic – We are eager to learn, make things happen, and deliver exceptional results in an energetic and fun environment.
• Positive Attitude – We strive to not only meet but exceed customer expectations, going the extra mile to delight them.
• Family Spirit – We work together to succeed, share ideas, care and support each other, respect all, and value doing the right thing.

On the next screen you will be asked to complete online questions which will involve customer service situational judgement questions. If you are successful you will be invited for a telephone interview with HR, followed by a face‑to‑face interview with the line manager.

Good luck with your application and we look forward to you joining the team!