Assistant Store Manager

Assistant Store Manager – Queens Center (on-site)

Ready to hop into something extraordinary? Psycho Bunny is a rebellious, refined clothing brand turning heads with its premium quality, vibrant style, and unmistakable logo. With over 200 points of sales worldwide, we’re on a mission to redefine bold standards in retail.

Reporting to the Store Manager, the Assistant Store Manager strategically manages and promotes a sales culture within a retail environment to achieve or exceed sales, KPIs, and profitability goals through short‑ and long‑term planning and expense control. They guarantee consistently high customer experience within the store per Psycho Bunny’s core values and service standards.

• Support the Store Manager in managing the day‑to‑day operations of the store to ensure the store meets key performance indicators and profit and loss expectations.
• Support the Store Manager with the recruitment, training, development and succession of high‑performing, results‑driven team members.
• Positively communicate and demonstrate the brand values, attitude and culture.
• Ensure successful implementation of programs, policies, routine and seasonal initiatives, and specific store needs.
• Develop clear action plans for the store and thrive to achieve objectives, deliverables and timelines in collaboration with the Store Manager.
• Take accountability for training and execution of in‑store business, operations and sales/customer service to ensure all employees are trained in Retail Standards.
• Support team members (e.g., leading by example or coaching) to ensure a great guest experience, including assessing guest needs, providing technical product education and supporting in‑store transactions and omnichannel programs.
• Support the store’s recruiting, hiring, onboarding and overall performance management activities.
• Engage in career discussions to reinforce team understanding of how working at Psycho Bunny will contribute to their career and personal growth.
• Move dynamically on the floor to assess and fulfill the needs of the business, team and guests.
• Resolve guest feedback and address emergent issues, including guest escalations and emergency requests, helping to “make it right” for guests.
• Execute all requirements concerning applicable Health and Safety Standards.
• Establish supportive and productive relationships with all team members, focusing on personal and professional development.
• Work a flexible schedule, including nights, weekends and holidays.
• Be required to open and close the store as needed.

• 3+ years of experience in a similar retail management role.

• $55,000 per year
• Full benefits package

• Sweet discount on the coolest fits
• Room to grow in a rapidly expanding brand
• Surrounded by smart and passionate people
• Group insurance coverage, including health, dental, vision
• 401(k) with generous match
• Employee/Family Assistance Program
• Two (2) weeks of vacation
• Five (5) wellness days

Psycho Bunny is dedicated to growing a diverse and inclusive workforce. If your experience doesn’t perfectly match the listed requirements, we encourage you to apply anyway. We categorize hiring decisions based on candidate qualifications and business needs, not race, colour, ancestry, place of origin, age, sex, gender identity or expression, sexual orientation, political belief, religion, creed, marital or family status, medical condition, genetic information, disability, military or veteran status, prior criminal conviction or any other protected class in accordance with applicable laws.

Accommodations will be provided as requested during the selection process.

We thank all applicants; however, only those selected for an interview will be contacted.