Store Manager, Retail & Store Manager

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Base pay range: $95,350.00/yr - $/yr

Store Managers (SMs) are accountable for leading profitable operations of their store. SMs are responsible for executing the three focal points of the company’s retail strategy: customer service, in‑stock, and store appearance. SMs must achieve profitability by coaching and developing associates, driving sales through excellent customer service, resolving people issues, and utilizing financial and store reports to identify operational opportunities. SMs must effectively communicate the company’s strategy, ensure its execution through strategic planning and timely follow‑up, and stay ground‑engaged by actively participating in all aspects of the business.

SMs establish a presence through regular store walks, town hall meetings, and staff meetings. They develop leaders and build a deep talent bench for store leadership positions. A successful SM leads by example as a champion of people while delivering consistent results in sales, service, and profitability through operational excellence.

• Effectively communicate and partner with the District Manager and District team to drive alignment, establish the store’s direction, and resolve issues; ensure execution of the company’s strategy and direction through Playbooks and Priority Communications.
• Analyze and interpret sales and financial reporting to assess opportunities and determine successes in department’s/key areas and provide guidance to the store team to consistently improve. Review and analyze store shrink and safety performance; identify trends and implement appropriate game plans for improvement.
• Conduct store walks with Assistant Store Managers (ASMs) and Department Supervisors (DSs) to assess sales, service, and profitability opportunities and create effective game plans. Host store walks with the District/Regional team to review game plan effectiveness and monitor execution.
• Facilitate weekly staff meetings with ASMs and DSs to establish and implement store goals and objectives; monitor associate engagement levels and drive employer of choice initiatives; empower and inspire associates to make an emotional connection with customers and the community.
• Teach, coach and train store management and associates on operational processes, merchandising standards, store appearance and profitability; train store leadership teams on creating a safe working environment and a culture of operational excellence; help store leadership teams achieve alignment and operational improvements.
• Support the implementation and monitoring of pilot programs and new store initiatives to improve simplification in the stores; evaluate in‑stock levels of merchandise and ensure follow‑through by store management on resolving out‑of‑stock issues; maximize turns by driving Green/Reduced Tag and Clearance processes.

• Position reports to District Manager.
• Position has 4-9 direct reports.

• Typically requires overnight travel less than 10% of the time.

• Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.

• Located in a comfortable indoor area. Conditions could produce mild discomfort on occasion.

• Must be eighteen (18) years of age or older.
• Must be legally permitted to work in the United States.

• At least 3 years prior merchandising and/or operational experience.
• At least 3 years leadership experience, preferably big box retail.
• Must be legally permitted to work in the United States.
• Ability to work a flexible, minimum 55‑hour weekly schedule.
• At least 2 years prior merchandising and/or operational experience.
• At least 2 years leadership experience, preferably retail.

• The knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.

• No additional education.

• 2 years.

• No additional years of experience.

• None.

• None.

• None.

• Ability to interpret sales reporting documents.
• Experience in leveraging sales and profit opportunities through shrink management and safety performance.