Seasonal Merchandise Associate

Overview

Job Description

Location:

New York Aquarium

Department:
Merchandise Services

Position Title:

Sales Associate

Employment Type:

Temporary

Status:
Non-Exempt

Pay Rate: $16.50 per hour

Reports To:

Manager and/or Supervisor

Location:

New York Aquarium (Brooklyn)

#LI-DNI

• Schedule
  :
• Must be available to work weekends and holidays; weekday hours are also available.
• Schedule varies based on weather and attendance and is subject to change during spring and summer.

• Position Summary
  :
• As a Merchandise Sales Associate at the New York Aquarium, you will play a key role in preparing, promoting, and selling Wildlife Conservation Society (WCS) store products. Your contributions will ensure that guests have a safe, fun, and educational experience while exploring the Aquarium.

• Key Responsibilities
  :
• Sales:
  Drive sales by showcasing product knowledge and leveraging cross- and upselling opportunities.
• Guest Service:
  Deliver exceptional guest service by maintaining knowledge of park exhibits and amenities; answer guest inquiries and create a positive, educational experience.
• Operations:
  Maintain a clean and organized workspace; process payments accurately using the point-of-sale (POS) system while adhering to WCS cash handling and inventory policies; restock shelves and assist with inventory control procedures; support team operations by completing additional tasks as assigned; safely handle and move items weighing up to 35 pounds (e.g., supplies); remain at designated posts for extended periods in various weather conditions to ensure smooth operations.

• Free Park Access:
  Enjoy complimentary entry to all 5 WCS parks and engage with diverse wildlife.
• Guest Benefits:
  Receive 5 complimentary guest park tickets and one complimentary parking pass (after 45 days of employment).
• Uniforms:
  Company-provided uniforms.
• Discounts:
  Save on park merchandise, food, memberships, and enjoy a complimentary daily meal.
• Professional Development:
  Access online learning resources and tuition discounts through Monroe College.
• Earned Paid Sick Time:
  Eligible after meeting required hours.
• Employee Assistance Program:
  Support for personal and professional well-being.
• Free Banking:
  Exclusive employee banking perks.

• Must be at least 16 years old.
• Prior cash handling experience is preferred.
• Customer service-oriented with a friendly, proactive, and outgoing demeanor.
• Basic skills in verbal and written communication, computer use, mathematics, and multitasking.
• Dependable and reliable, with a strong ability to work efficiently in a fast-paced environment.