Restaurant Fine Dining​/Upscale Assistant General Manager

The Assistant General Manager supports day-to-day restaurant operations and team leadership to achieve goals across sales, cost control, guest experience, food quality, cleanliness, and employee retention
. This is a hands-on leadership role for someone who thrives in a fast-paced, high-standard environment.

• Ensure service standards, policies, and training programs are consistently followed
• Maintain high-quality food and beverage execution (recipes, portioning, service standards)
• Oversee inventory control and ordering for food, liquor, and supplies
• Ensure all guests receive friendly, responsive, and professional service
• Monitor and support online reputation (Yelp, Google, Trip Advisor, Open Table), including guest recovery and recognition
• Promote safe work habits and address operational safety risks

• Support daily financial processes: cash handling, deposits, payroll support, and reconciliation
• Build weekly schedules for hourly service staff
• Maintain organized and timely paperwork and incident documentation
• Partner with HR on employee concerns, investigations, and compliance-related matters
• Lead, coach, and motivate the team to exceed performance and service expectations
• Support hiring, onboarding, and training of new hourly team members
• Drive communication through pre-shifts, meetings, and training sessions
• Support performance reviews, discipline, and terminations in partnership with the General Manager
• Maintain cleanliness, sanitation, and grooming standards across the team and facility

• 3+ years of experience in an upscale / fine dining restaurant environment
• Fluent in spoken and written English
• Strong leadership and team management skills
• Comfortable with restaurant systems and POS operations (open/close, comps, voids, transfers, back office admin)
• Professional appearance and polished communication
• Ability to work nights, weekends, holidays
  , and a variable schedule
• Comfortable standing/walking for extended periods and performing under pressure
• Proficient with tools like Gmail and Microsoft Office (and learning new systems as needed)
• Commitment to safety, compliance, and company standards

• Participate in community events and support company CSR goals
• Maintain compliance with company policies and city/state/federal regulations
• Attend mandatory staff and leadership meetings
• Support stocking, organization, and cleanliness pre-opening and post-shift
• Other duties as assigned by the General Manager or senior leadership