Catering Server Lead

Sifted was founded in 2015 by Kimberly Lexow and Jess Legge with a bold vision — to reimagine office food as an experience rooted in hospitality, sustainability, and intentionality .

What began as a modern take on workplace meals quickly evolved into a nationwide food platform that supports culture, community, and carbon-conscious choices across hundreds of companies.

We’re not a caterer — we’re a workplace food partner .

Our team is our secret sauce — a mix of hospitality pros, culinary experts, technologists, and innovators redefining what it means to build meaningful, stable, and opportunity-filled careers in hospitality.

At Sifted, people stay, grow, and thrive — our team members remain with us three times longer than the industry average.

We offer flexibility, generous perks, and room to grow — hiring builders, operators, creatives, and craftspeople who care about making work (and workplaces) better.

At Sifted, our team culture mirrors the experiences we design for our clients:

• Creative Freedom: Everyone contributes ideas and shapes the future of our service.
• Hospitality-Driven: No matter your role, you’re in service to someone — and that matters.
• Career Growth: We invest in internal mobility, mentorship, and hands‑on learning.
• People First: We support flexible work, celebrate wins, and lead with empathy.
• Real Impact: Every day, your work reduces waste, improves lives, and connects people through food.

Sifted is hiring a Service Lead to support day-to-day leadership and key areas of the Sifted community operations. New York City, Sifted's newest market, is looking for an individual with a natural inclination towards leadership and responsibility to fill our Service Lead position.

In this role, you’ll play a critical role in our kitchen environment by aiding the City Manager with kitchen opening and shift operations, owning kitchen closing, and act as a source of encouragement and support to the Host team.

This position requires a valid drivers license and the ability to operate a company vehicle / cargo van.

• Leading the community team through kitchen opening, shift operations, and kitchen closing
• Leading + coordinating load in and load out
• Serving as the lead host for the breakfast or lunch shift
• Take service as necessary
• Ensuring the host feedback survey is complete each shift and communicating updates to the City Manager daily
• Coordinating with donation and compost pick up partners each day
• Presenting to the team as a source of leadership, encouragement, and support
• Has 1+ year experience in service/catering or brand ambassador industries, or an equivalent role
• Is operationally minded
• Is highly organized + resourceful
• Is able to solve problems in a fast paced environment
• Is able to manage multiple tasks simultaneously
• Has natural leadership tendencies
• Loves problem‑solving
• Maintains a high degree of reliability + trustworthiness
• Compensation : $26 per hour
• Company-sponsored health insurance plans, including 100% company-paid HDHP, as well as vision + dental opt‑in
• 80 hours of PTO with each year of employment; paid winter break from Dec 24 - Jan 1
• 401(k) program available after six months of employment
• Free lunch during meal service
• Opportunities to take on larger roles within our organization + learn with a fast‑growing start‑up

Job Type: Full-time

Eligibility:
This position must maintain a Serv Safe Food Handler certification

Work environment:
This is a position based both in a commercial kitchen and on-site in client offices

Physical requirements:

This position requires the ability to lift up to 50 lbs, the ability to stand for long periods of time, and the ability to bend, squat, and reach