Server​/Cashier

MAKE YOUR IMPACT

Impact Kitchen is here to impact the lifestyle of New York City!

Impact Kitchen is a nutrition focused all day restaurant & cafe serving breakfast, brunch, lunch & dinner. We are 100% free of gluten, refined sugars and seed oils. Make an Impact everyday with smoothies, power bowls, coffee, baked goods and endless other nutrient-dense options.

Founded in Toronto in 2015, Impact Kitchen is the brainchild of two incredible innovators: personal trainer and nutrition expert Josh Broun, and M
· A·C Cosmetics co-founder Frank Toskan. In addition to our restaurant presence, Impact Kitchen fuels many major league sports teams and top athletes through catering and culinary partnerships.

WHAT MAKES IMPACT KITCHEN UNIQUE? Our Values

• We are Passionate & Purposeful

We honour our food philosophy and make sustainable decisions while providing world-class hospitality. We ensure you feel the impact of our passion, every day.

• We are Impacting the Community

From our teammates to our customers and partners, we are a community. We connect, inspire and make an Impact together, every day.

• We are Building for the Future

We are constantly evolving and building for a better tomorrow. We believe that our habits truly make an Impact, every day.

Our Culture

Impact Kitchen prides itself on creating an incredible environment for those inside and outside our organization. We think like a professional team and are always training for the championship.

Our Stats

• 96% – The amount of managerial roles we filled through internal success planning last quarter.
• 91% – Our average Employee Experience score.
• 87.5% – Our average score across Indeed and Glassdoor.

If health and wellness excites you, if providing wholesome food and empowering others to make healthy choices drives you, and if you are looking for opportunities to grow alongside a dynamic team, then working with Impact might be a great fit for you!

GUEST EXPERIENCE TEAM MEMBER (Server/Cashier)

As a Guest Experience Team Member (GETM) at Impact Kitchen you set the hospitality standard high and are passionate to ensure guests enjoy their experience. You create positive interactions at all moments in the guests journey. You create a sense of community while taking orders, serving or siding. You partner with your Culinary Experience counterparts on the team ensuring great teamwork.

You are the first point of contact in our guest’s journey and are passionate to prepare a variety of beverages (coffee, tea, smoothies) to high standards and with a quick turn around.

COMPENSATION

Guest Experience Team Members earn $18.50/hour, paid time off for Full Time staff, and receive a substantial discount on Impact Kitchen products and have flexible scheduling to accommodate a healthy balanced lifestyle.

TEAM & DEPARTMENT

Guest Experience Team Members make an impact everyday through our front-of-house operations and make up a large portion of our total team population. In this role you will have the opportunity to collaborate with colleagues from multiple levels of the organization while being the main point of contact for our guests. The Guest Experience Team Member reports to Guest Experience Management including the Assistant Manager and General Manager of each Restaurant.

One of the initial entry points for our restaurant teams, the Guest Experience Team Member is the perfect knowledge incubator. Those that excel in their capacity as a GETM have the opportunity to succeed to a Guest Experience Team Lead role where they train and develop top talent for the organization, and then on to restaurant management.

CORE RESPONSIBILITIES

• Providing best-in-class hospitality to Impact Kitchen guests, vendors and delivery partners.
• Performing serving duties including serving and siding dishes, beverages and alike.
• Preparing and providing take out orders to guests and delivery partners.
• Making an impact at point of sale including taking orders and serving as an Impact Kitchen subject matter experts regarding menu and process.
• Preparing beverages in a timely manner according to menu and customer specifications. Items include:
  Coffee and espresso based beverages with superior latte art, tonics, tea, and wellness…