Senior Impact Analyst

Founded in 1980, Urban Resource Institute (URI) is the nation’s largest provider of domestic violence shelter and support services and a leading provider of housing and services for families experiencing homelessness. Across 24 shelters in New York City, URI provides safe housing for nearly 4,000 individuals and their pets every night and serves more than 40,000 people annually.

URI’s work is grounded in survivor-centered, trauma-informed, and culturally responsive care. In addition to emergency and transitional housing, URI delivers a robust continuum of Justice Initiatives—including economic empowerment, legal education and advocacy, prevention and youth programming, and abusive partner intervention—designed to break cycles of violence, instability, and poverty. URI also develops permanent affordable and supportive housing, advancing long-term pathways to safety, healing, and stability for families and communities.

• Apply qualitative and quantitative analytical methods to clean, analyze, and interpret program data, including advanced analyses such as descriptive statistics, longitudinal analysis, and predictive modeling using tools such as R, SPSS, or Stata.
• Translate complex data and evaluation findings into clear, actionable insights and recommendations to support program improvement and strategic decision-making.
• Support the planning, design, and implementation of program evaluation initiatives to assess effectiveness and inform continuous improvement.
• Design and deliver effective data visualizations, reports, and presentations that communicate findings to diverse internal and external audiences.
• Facilitate constructive, data-informed discussions with program teams, including navigating sensitive or challenging findings to promote a culture of learning and accountability.
• Monitor and ensure data quality by partnering with program staff to strengthen data collection procedures and documentation and collaborating with the Learning Team to develop capacity-building and training/technical assistance materials.
• Support development, administration, and refinement of data collection tools, including surveys, tracking forms, and qualitative methods such as interviews and focus groups.
• Support evaluation-related project management activities, including defining scope and timelines, tracking deliverables, and coordinating work groups, while contributing to evidence-based narratives for grant reporting, proposals, and external communications to support fundraising and advocacy efforts.
• Provide technical training for staff on data collection protocols and the Apricot case management system, ensuring alignment with best practices and data integrity standards while tracking support requests and ESI’s response.

• Master’s degree in social sciences, public health, statistics, or a related discipline.

• At least 3 years of experience in research, evaluation, or program analytics, ideally within a non-profit or social services context.
• Proven ability to translate complex quantitative and qualitative data into actionable insights to inform program strategy and organizational decision-making.
• Advanced proficiency in statistical software (e.g., R, SPSS, Stata) and data visualization tools (e.g., Tableau, Power BI).
• Experience with qualitative analysis tools (e.g., NVivo, Dedoose) and survey platforms (e.g., Qualtrics, Survey Monkey).
• Strong communication and collaboration skills, with the ability to lead data-informed discussions and guide program teams toward evidence-based solutions.
• Strong commitment to URI’s mission, vision, and core values, with a passion for driving meaningful social impact.
• Exceptional attention to detail and high standards for accuracy and data integrity.
• Advanced organizational and project management skills, with the ability to prioritize and oversee multiple initiatives simultaneously.
• Strong analytical and critical thinking skills, with the ability to interpret complex quantitative and qualitative data and translate it into actionable insights.
• Excellent written and verbal communication…