Senior Research Analyst

Job Summary

The Human Resources Administration (HRA) is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. As the largest local social services agency in the country, HRA helps more than three million New Yorkers annually through the administration of more than 15 major public assistance programs. Under general direction of the Director of Coordinated Entry, the Senior Research Analyst (CRS
3) in HRA's Office of Supportive Housing and Specialized Services is responsible to oversee data collection and reporting from Coordinated Entry systems. Additionally, the Senior Analyst is responsible for reviewing/oversight of data-analytic work by CE CRS staff for the timely dissemination of reports; quantifies and reviews data using various research methodologies for validation; and assists in the development of the over-arching strategy and/or methodology for areas of focused studies to provide needed support for programs and planning in needed agency changes to service delivery.

This includes but is not limited to: the annual comprehensive evaluation of the coordinated entry system; the data analysis and reporting requirements of the Continuous System Improvement committee that performs as the quality assurance mechanism for on-going evaluation of CAPS; and routine and ad hoc reporting to inform policy and operations. The Human Resources Administration (HRA) is recruiting one (1) City Research Scientist III to function as a Senior Research Analyst, who will:

• Oversee all reporting needs of Coordinated Entry related to the systems including but not limited to the Coordinated Assessment and Placement System (CAPS). Analyze program and processes that will inform system data architecture development and integration from external systems for accurate reporting. Review new development in CAPS as it relates to reporting and data architecture in close collaboration with HRA/CAS business analysts and ITS programmers.
• Serve as Task Supervisor for City Research Scientist Level I or II CE staff, providing oversight and direction on data-analytic work. Review staff work product to ensure department standards are met in data collection, analysis, presentations, and statistical analyses. Train and guide staff as needed on data systems (DHS CARES and Street smart, HASA Web, and Medicaid Data Warehouse) and use of analytic software to ensure data quality, compliance with federal standards and improved performance standards.
  
  Direct staff in the performance of highly skilled professional works in areas of programmatic, preventative, and detective controls; compliance; as well as service development in accordance with research and data-based findings. Direct staff in the preparation of policy analysis and comments on federal and state legislation for changes to public policy and its impact to Agency initiatives or policies.
• Manage the designing, implementing, and evaluating pilot or demonstration programs initiated to improve the effectiveness and efficiency of integrity delivery techniques. Evaluate methods, procedures, and data obtained from scientific investigation in order to assess changes to process integrity based on proposed administrative and legislative policy changes to support implementation of the Mayor’s Program and Policy initiatives. Serve as the department’s program technical advisor to trouble‑shoot issues that may impact meeting required timelines for deliverables and escalates issues to senior leadership as needed.
• Acts as the principal advisor to the Director and Agency Leadership on all data‑related efforts for the NYC 15/15 Supportive Housing initiative and evaluation. Assists in coordinating research efforts with other agencies including DOHMH, ACS, DYCD, and CIDI. Evaluates methods, procedures and data obtained through the NYC 15/15 interagency evaluation and other scientific investigation. Serve as HRA/DSS liaison for updates to support the DOHMH Institutional Review Board (IRB) research oversight processes for NYC 15/15 research activities.
  
  Serve on other research and…