Account Manager - Real Estate Leasing Portfolio

The Leasing Team at REAL New York is in charge of driving rentals for our exclusive property owner/management customer base. As a Leasing Coordinator
, you will be responsible for the full leasing cycle from new vacancy through successful lease up. We are looking for a proactive, detail-oriented, results-driven, solution-oriented individual with clear communication skills to join our growing team!

• Act as the primary company liaison for assigned accounts and portfolios with the goal of developing a strong relationship with accounts ensuring we are providing optimal customer service.
• Ensure the company database is kept up-to-date.
• Conduct weekly audits to ensure marketing is in line with company standards.
• Provide consistent feedback to property management/owners on the status of assigned vacancies, steps that the company is taking to drive lease up, showing feedback from agents and making suggestions about positioning.
• Drive leasing performance for assigned accounts by evaluating photography, listing information, marketing, descriptions, agent assignment, lead generation and pricing.
• Develop internal marketing strategies to drive leasing results for your assigned portfolios.
• Be an expert on your assigned portfolios by visiting buildings and touring assigned units. Confirming amenities, finishes and evaluating pricing.
• Review applications for assigned accounts to ensure terms are in line with property management expectations.
• Negotiate deal terms with the goal of finding a happy medium where possible.
• Announce deposits and compile/submit applications for approval ensuring that all application requirements are met.
• Ensure completed lease packages and payments are delivered in a timely manner to property management.
• Ensure tenants are provided with move-in instructions.
• Ensure all new assigned accounts are fully onboarded as per onboarding processes.

• Good judgment - The exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
• Detail-oriented - Exercise extreme attention to detail; is thorough, accurate, organized, productive and seeks to understand both the cause and effect of a situation.
• Results-driven - Consistently achieves results, even under difficult circumstances.
• Clear communication - The ability to articulate thoughts and express ideas effectively using oral, written, visual and non-verbal communication skills, as well as listening skills to gain understanding.
• Solution oriented mindset - Help identify the source of a question or challenge and provide the right, or a better, way of doing things based on the needs of your accounts and/or the department.