Senior Quality Insights Leader, Outsourcing Excellence
Job in
New York, New York County, New York, 10261, USA
Listed on 2026-03-10
Listing for:
Etsy, Inc.
Full Time
position Listed on 2026-03-10
Job specializations:
-
Quality Assurance - QA/QC
Job Description & How to Apply Below
A creative marketplace company in New York is looking for a Senior Quality Insights Manager to lead the Outsourcing Quality program. You will translate quality data into actionable insights impacting agent performance and customer experience. This full-time role requires collaboration with distributed partners and earning insights to improve workflows. Ideal candidates have 5-7 years in quality assurance and strong communication skills.
The position includes a competitive salary, equity package, and hybrid work flexibility.
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Position Requirements
10+ Years
work experience
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