QC Manager

Company Values

Service:

• Create excellent experiences for internal teams and external stakeholders.
• Recognize your role and seek collective success through collaboration.

Integrity:

• Do the right thing always, even when it's difficult.
• Treat yourself, the company, and others with respect.
• Be a person of your word and uplift team morale.

Accountability:

• Take the initiative to safely do what's necessary to succeed.
• Exercise forethought and planning to achieve intended outcomes.

Expertise:

• Elevate your skills and knowledge to deliver exceptional results with confidence.
• Increase your value to the team and capitalize on NDC's growth opportunities.

The Quality Control (QC) Manager is responsible for the implementation, management, and enforcement of the Quality Control Program (QCP) for construction projects, particularly government contracts. This role ensures that all construction activities comply with project specifications, contract requirements, safety regulations, and quality standards. The QC Manager serves as the primary liaison with government representatives, leads preparatory and progress meetings, and manages quality inspections, documentation, and reporting.

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

• Develop, implement, and maintain the project-specific Quality Control Plan (QCP) within 10 business days of contract award.
• Lead and manage all three phases of control: preparatory, initial, and follow-up inspections in accordance with government project standards.
• Serve as the primary point of contact with government contracting officers, inspectors, and representatives regarding quality compliance.
• Conduct quality inspections, tests, and audits to verify compliance with contract requirements, specifications, and regulatory standards.
• Manage the quality documentation system, including daily QC reports, non-conformance reports (NCRs), deficiency logs, and corrective actions with 24-hour turnaround on documentation submissions.
• Oversee materials submittals, shop drawings, and testing procedures to ensure conformance with project requirements tracking approval status in Procore/QC management systems.
• Coordinate quality control efforts with project managers, superintendents, subcontractors, and suppliers.
• Lead quality-related meetings, including preparatory and coordination meetings with subcontractors and stakeholders.
• Identify, track, and resolve deficiencies and non-conformances, escalating as required through established protocols with target resolution within 48 hours.
• Maintain deficiency tracking log with photographic documentation and ensure timely punch list completion.
• Train, mentor, and supervise Assistant Quality Control Inspectors and other quality personnel.
• Ensure compliance with company safety program and OSHA standards, integrating safety into QC inspections and conducting joint safety-quality audits monthly.
• Support project closeout with quality documentation, as-builts, and final compliance reports ensuring government acceptance and contract closeout within 30 days of substantial completion.

• Participate in and occasionally lead safety meetings.
• Recommend improvements to quality processes, schedules, and operational practices based on lessons learned and trend analysis.
• Support project leadership with quality risk assessments and planning.
• Maintain current knowledge of building codes, industry standards, and government quality requirements through continuing education (minimum 16 hours annually).
• Assist with preparation of quality sections for proposals and past performance documentation.

• Strong knowledge of construction quality control processes, building codes, and government contract compliance.
• Ability to read and interpret construction drawings, specifications, and contract documents.
• Proven ability to manage government inspections and compliance reporting with successful project acceptance records.
• Excellent organizational, communication, and leadership skills including conflict resolution and negotiation abilities.
• Proficiency with Microsoft Office Suite, RMS, ECMS, Procore, and QC documentation software.
• Proficiency with mobile inspection applications, digital photography, and cloud-based documentation systems.
• Certifications:
  
  USACE Construction Quality Management (CQM) for Contractors required; OSHA 30, ACI, or other QC-related certifications strongly preferred.
• Strong problem-solving and conflict resolution skills.
• Ability to interpret dispute resolution procedures and recommend corrective action plans to avoid claims.

Direct supervisory responsibility over Assistant Quality Control Inspectors and other assigned QC staff.

Outdoor Environment:
Work primarily conducted on construction sites, exposed to the elements including heat, cold, wind, and rain. Safety gear and…