Experienced Veterinary Client Service Representative​/Receptionist- Abingdon Square Veterinary C

Experienced Veterinary Client Service Representative/Receptionist – Abingdon Square Veterinary Clinic, NY

Abingdon Square Veterinary Clinic is seeking a dedicated, customer-focused individual to join our team as a full-time Veterinary Client Service Representative/Receptionist. You will be the first point of contact for clients and play a crucial role in providing exceptional service at our modern facility located at 374 6th Ave, New York, NY.

Why you’ll love working here:

• Spacious, state-of-the-art facility with 5 large exam rooms and a cutting-edge surgical suite
• Dedicated dental suite with 2 dental tables
• Relaxing staff lounge and the latest veterinary technology with a cloud-based medical records system

Our services include routine and advanced soft tissue surgery, dental care, and urgent care during business hours. We are Fear Free, Feline Friendly Certified, and Human-Animal Bond Certified
.

Learn more about our practice at the official site:

• Client Interaction and Communication
  • Greet clients warmly and professionally; create a welcoming atmosphere
  • Schedule appointments, surgeries, and procedures to optimize staff and resources
  • Answer phone calls, respond to inquiries, and provide information about services and policies
• Check-In and Check-Out Procedures
  • Manage client check-ins, verify patient information, update records, and collect paperwork
  • Process payments accurately and provide invoices/receipts
  • Coordinate follow-up appointments and provide post-operative care instructions
• Administrative Tasks and Record Keeping
  • Maintain accurate electronic and paper records
  • Filing, scanning, data entry, and management of client information in the practice management software
• Client Education and Support
  • Provide basic information on preventive care, vaccinations, and medications
  • Assist clients with forms, explain treatment plans, and address concerns
• Team Collaboration
  • Collaborate with veterinarians, technicians, and staff to ensure smooth client service

The Client Service Representative is the first impression of the hospital and must be warm, professional, and capable of multitasking in a fast-paced environment.

• Previous experience in a veterinary setting required
• Preferred experience using Vetspire practice management software
• Excellent interpersonal and customer service skills; friendly and professional demeanor
• Strong verbal and written communication skills; ability to collaborate with the team
• Ability to multitask and maintain attention to detail in a fast-paced environment
• Proficiency with computer software, including practice management systems and Microsoft Office
• Strong organizational skills for appointment management and record keeping
• Empathy and patience when dealing with anxious or stressed clients

• Salary: $21-26/hour, commensurate with qualifications and experience
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, IRA)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off (Vacation, Sick & Public Holidays)
• Short Term & Long Term Disability
• Training & Development;
  Tuition assistance
• Uniform allowance;
  Discounted healthcare for personal pets

At Abingdon Square Veterinary Clinic, we’re proud to offer high-quality care for cats and dogs in NYC. If you’re ready to join a dedicated team and advance your veterinary career, we’d love to meet you.

Apply now to join the Abingdon Square Vet Clinic family and make a difference in pets’ lives.

Veterinary Innovative Partners (VIP) is a network of veterinarian-owned hospitals across twelve states. VIP supports veterinarians and teams with resources, mentorship, and autonomy to thrive while delivering exceptional care. Follow VIP on Linked In for the latest career opportunities and team stories.

Location:

New York, NY