Patient Navigator

Join the Patient Navigator role at Spring Fertility
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Who is Spring Fertility?
We are a passionate, dedicated team of leading physicians and scientists who come from some of the best research hospitals and fertility centers worldwide. We are the fastest‑growing fertility group in the country, offering patient‑centric, individualized, flexible, and compassionate care. Our mission is to partner with patients to help them achieve their goals, whatever they may be. We believe everyone deserves a family if they want one, and our team is dedicated to guiding patients on their unique journeys.

Why should you join our team?
We are a mission‑driven organization looking for high performers, movers, shakers, and innovators. We grow quickly, care deeply about professional and personal development, and value optimism, compassion, teamwork, and a shared commitment to put patients first.

Our Patient Navigators partner with the Care Team to help patients grow their families. Working hand‑in‑hand with the nursing team, they provide patients with the information they need to approach their treatment cycle confidently. They simplify an often difficult and confusing process to ensure a seamless transition to the nursing team for cycle management.

• Generate journey maps and calendars based on treatment plans
• Facilitate, track, and document the completion of tests and diagnostic procedures
• Develop trust and positive rapport with all new patients
• Explain complex medical processes and terms in a digestible manner
• Monitor patient compliance and readiness for treatment
• Schedule appointments

• Bachelor's degree
• Passion for reproductive healthcare
• Exceptional communication skills

This is a full‑time, non‑exempt on‑site position that requires early hours, rotational weekends, and holidays.

The starting salary range for this role is $26‑$29 per hour. Salary is based on job‑related knowledge and skill set, depth of experience, certifications, and/or degrees.

• Competitive medical, dental, and vision plans
• Paid time off
• Commuter benefits and discounted rates on home, auto, and pet insurance

• 401(k) match up to 4%
• Fertility and parental leave benefits program
• Career development with a fast‑growing organization
• Paid life and disability insurance
• Temporary and contract roles may not be eligible for all benefits listed above

At Spring Fertility, we believe that everyone who wants a family deserves to have one, regardless of gender, sexual orientation, race, ethnicity, or religion. We acknowledge and value the diversity of goals, life experiences, and unique paths to parenthood among our patients, and we actively celebrate diversity within our organization. We are an equal‑opportunity employer, committed to a safe and inclusive work environment for all.

We recognize that diversity among our team allows us to serve our patients more effectively and advance innovation and opportunity in our field. We encourage qualified applicants of every background, ability, and life experience to apply. We are scientists, humanists, and passionate about fertility.

The Human Resources Department will make reasonable efforts in the recruitment process to accommodate applicants with disabilities. If selected for an interview and you require accommodation, please notify the recruiter who reached out to you. If you need assistance in navigating our website and the job application process, please give us a call!

CCPA disclosure notice here.