Nurse Coordinator; FGP - Manhattan, Plastic Surgery

Position Summary

We have an exciting opportunity to join our team as a Nurse Coordinator (FGP) - Manhattan, Plastic Surgery. In this role, the successful candidate Provides clinical leadership and coordination for a patient care population or program consistent with the philosophy and goals of the institution, departments of nursing, and clinical service; directs, prioritizes and coordinates patient care activities, quality and performance improvement initiatives, and development and education of staff.

• Promotes patient, physician and other consumer satisfaction by facilitating excellent customer service by all members of the health care team.
• Serves as a support and resource for the education of health care providers as may occur during the units hours of operation.
• Collaborates with interdisciplinary team to support the unit-based, service, or program quality and performance improvement program consistent with the service, departmental, and program plan.
• Develops and implements action plans and identifies new opportunities for improvement.
• Fosters an environment that promotes patient/family, physician and staff satisfaction, and excellent clinical patient outcomes.
• Maintains awareness of research protocols applicable to unit, ensures knowledge of staff, protects rights of patients, and participates in assessment/evaluation of outcomes.
• Participates in and fosters staff involvement in evidence based practice and other nursing research efforts.
• Promotes and monitors regulatory agency standards and customer service expectations for the practice of all aspects of nursing.
• Collects, analyzes and uses data to drive practice changes that integrate quality, safety, and patient experience and productivity metrics for excellent patient and nursing outcomes.
• Collaborates with the Director of Nursing, Administration, and Nurse Educator in identifying, addressing, and utilizing available resources to meet the learning needs of professional and ancillary staff members.
• Develops the unit, department or program milieu supportive of education and development of the nursing staff and other health care providers, consistent with the goals of a learning organization.
• Facilitates attendance and participation by staff in educational offerings.
• Evaluates the effectiveness of education and development activities in achieving desired outcomes.
• Promotes own professional development plan to improve and sustain clinical and leadership competency.
• Provides clinical leadership by assessing, implementing and evaluating the care provided to patients and families in the designated unit, department, or program.
• Provides direct patient care as needed to support the clinical operations of the unit, department, or program.
• Demonstrates awareness and recognition of the clinical plan of care during the units hours of operation.
• Ensures and participates in providing ongoing patient/family education consistent with the individual needs of the patient/family.
• Assists in facilitating a collaborative interdisciplinary approach to achieve optimal patient care outcome.
• Serve as role model for staff in considering needs and behaviors of specific patient age groups and cultures.
• Participates in the development, promulgation, and implementation of process standards for the delivery of patient care relevant to area of practice.
• Maintains scheduling and staffing for optimal availability of resources for safe, competent and effective patient care delivery.
• Provides leadership for coordination of unit or program activity, serving as a role model and resource during hours of operation.
• Facilitates an environment conducive to creativity in practice, collaboration with all members of the health team, and the fostering of collegial relationships.
• Communicates significant patient care issues, family concerns, safety and critical events to seeking consultation and assistance when necessary.
• Identifies, initiates investigation and proactively responds on an immediate basis to potential and actual risk management issues per standards and institutional policies.
• Provides formal review of performance standards of staff assigned to the unit, department, or…