Community Life Service Coordinator

About The Community Builders (TCB)

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders, Inc. (TCB) is one of America's leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

Community Life is TCB's place-based model that provides stable housing as a platform for residents and neighborhoods to achieve success. TCB communities are places of innovation that address some of the most significant challenges facing low-income populations. We engage residents in creating programs and build strategic partnerships with local stakeholders to maintain stable housing and create pathways to opportunities in six key practice areas: youth development, education, workforce development, health, asset building, and community engagement.

Reporting to the Director of Community Life for NY/NJ, the Community Life Service Coordinator (CLSC) develops and coordinates support services for residents of Beach 21st Apartments in Far Rockaway, NY. The service coordination will ensure resident and community success through close work with property management, building and sustaining relationships with local and regional partners, planning programs and other on-site opportunities for residents, and working one-on-one with residents to assist them in achieving their goals.

The CLSC is an integral part of the housing and property team and plays a critical role in the overall positive culture of the property for the enjoyment of its residents and the respect of its neighbors.

Housing stabilization, health and wellness, education, workforce development, financial literacy and youth development are areas of focus that will be delivered through referrals to quality, local partners, on-site programing and individual coaching. Community engagement and community building activities will be essential in order to create a sense of community and initiate a gateway to other support services.

The CLSC will work with each family to create a family/individual success plan that will guide the support, interventions, and referrals needed by the family/individual. The family/individual success plans ensure a resident-centered approach to delivering resident services. In addition, the CLSC, in collaboration with the Community Life Leadership team, will track performance measures, administer the annual survey, develop a Community Success Plan, and evaluate effectiveness of the partnerships to impact outcome measures.

This position has a requirement of five days a week in office.

• Develop strategic partnerships with local service providers to bring on-site programs or provide referral to off-site program and services in the following CL outcome areas: education, youth development, health, workforce development, financial stability and asset building.
• Conduct an initial Resident Assets and Needs Assessment survey to all households and a Community Life Questionnaire annually
• Initiate strategic relationships with other local service providers and stakeholders
• Build relationships with residents to better understand their needs and aspirations and connect them with the local resources and opportunities
• Develop Community Success Plan, a strategic plan that is updated annually, which includes strategic activities and partners necessary to impact CL outcomes
• Conduct new welcome orientations for new residents
• Create consistent outreach and communication with residents, including newsletters, flyers, telephone calls and door knocking
• Use of TCB's data collection system, CL Connect to document services provided to residents and outcomes achieved
• Align initiatives with the outcomes, mission and goals of TCB Community Life
• Participation and coordination of resources around Watch List issues such as housekeeping and money management for late rent payers
• Participate in ongoing professional and property management development
• Manage administrative tasks required for securing and executing contracts or Memorandum of Agreements with providers and…