Temporary Major Gift Officer, Principal & Major Gifts; Leave Coverage

Temporary Major Gift Officer, Principal & Major Gifts (Leave Coverage)

New York, New York, United States

Doctors Without Borders/Médecins Sans Frontières (MSF) is an independent international organization that provides medical care to the people who need it most. The organization cares for people affected by conflict, disease outbreaks, disasters, and social exclusion in more than 70 countries. MSF offers medical humanitarian assistance solely based on need, regardless of race, ethnicity, religion, or politics. Our international project teams include medical, logistical, and administrative staff, most of them hired locally and working with their own communities.

Our actions are guided by medical ethics and the principles of independence, impartiality, and neutrality. We also bear witness and speak out about the experiences of our colleagues and patients.

MSF USA is one of 24 sections supporting the global movement, primarily through staff recruitment, fundraising, advocacy, and communications. We welcome candidates who bring a wide variety of backgrounds and experiences to join us in working toward MSF’s social mission.

Under the direction of the Senior Major Gift Officer, the Major Gifts Officer identifies, develops, manages, and grows strategic relationships with existing major donors and prospects. This includes qualification, cultivation, stewardship, and solicitation plans for a portfolio of around 150 individuals giving over $25,000 a year with the goal of securing funding for MSF-USA. The role requires close coordination with various MSF personnel to develop proposals around priority MSF activities and initiatives in line with the donors’ preferences.

In consultation with the Senior Major Gift Officer, the role executes individualized qualification and solicitation strategies for major donors at MSF USA and is responsible for ensuring those strategies are properly implemented in their assigned territory. This includes initiating and managing donor outreach, tracking engagement and interactions, maintaining accurate and up-to-date records within the Salesforce CRM database, assisting in the production of regional events, and conducting preliminary research to support donor prospecting efforts.

Key Account Management

• Take overall responsibility for designing, developing and delivering the organization's account management strategy. May also personally manage a few relationships with the most strategic donors.

Donor Development

• Pursue strategic opportunities in coherence with MSF-USA´s strategy, that create long-term value for the movement by cultivating partnerships or identifying and develop new geographies, markets or donors for its mission.

Donor Relationship Development

• Build trust and loyalty with potential donors. At the simplest level, update donors on activities. At a more complex level, build long-term relationships with donors, especially large corporations or foundations.

Brand Positioning

• Develop brand positioning based on the brand strategy and implement brand plans.

Donor Relationship Management (Account Management)

• Develop and implement a donor contact plan to engage, renew, and upgrade existing donors. Develop donor-specific solicitation plans that center donor communication preferences and funding interests. Act as first point of contact for donor queries and complaints and resolve these, referring complex issues to others and ensuring that the donor receives an appropriate response. Provide best-in-class, donor-centric service for the most positive and engaging donor experience.

Donor Relationship Development (Prospecting)

• Develop and implement a donor engagement plan to identify and build relationships with prospective donors and enable warm, effective two-way communication and organizational engagement. Creatively approach these prospects with unique outreach strategies, organizational updates and special engagement opportunities.

Collaborative Proposal Development

• Work closely with MSF personnel to design and present compelling proposals tailored to donors’ interests and aligned…