Community Manager

Overview

The Community Manager sits at the heart of People Powered's mission to expand people's power to make government decisions around the world. This role supports the global community of members to strengthen capacity, coordinate priorities, and tackle shared challenges, so that the community can better launch, improve, and expand participatory democracy programs. This full-time position reports to the Co-Executive Director and works closely with staff and members.

You can find out more about our member community here.

• Member Engagement (30%) Develop and deliver member workshops, events, and activities (mostly virtual) that strengthen the community's knowledge, skills, and relationships; co-create resources and programs; enable collective decisions; and raise funding and support for shared priorities. Provide ongoing member support in collaboration with other staff and partners. Gather member feedback and use insights to continuously improve the community experience and impact.
  
  Maintain and improve member records and documentation.
• Community Strategy and Growth (20%) Coordinate the cultivation and community growth strategy with the Membership Committee and other key staff. Collaborate with staff to align member activities with People Powered's programmatic work. Recruit and attract new members to grow and diversify the membership across regions and sectors. Manage and improve member application and onboarding processes so that new members are welcomed, informed, and engaged.
• Governance (20%) Plan and manage collective governance and decision-making systems, building on existing processes to engage members in making key organizational decisions.
• Communications (20%) Coordinate member communication channels, including Whats App and email. Create content for the blog, newsletter, website, social media and other digital channels to promote member activities and resources.
• Organizational Management and General (10%) Participate in organization-wide meetings, retreats, and other activities. Contribute and review content, provide feedback on plans and proposals, and collaborate with the team.

• At least 3 years experience in managing membership communities, networks or alliances at the international level
• Proven ability to engage and grow a network of organizations and individuals
• Strong community organizing and relationship building skills
• Proven ability to build and maintain strategic relationships with people and organizations from diverse global regions; work in service of diverse cultures with mindfulness of power dynamics
• Passion for and an intermediate understanding of participatory democracy, community empowerment, and equity. Alignment with the People Powered mission and values
• Excellent writing and communication skills in English, including the ability to translate complex information clearly and accessibly across languages and contexts
• Excellent teamwork skills and the ability to collaborate with people from diverse cultures
• Strong project management and organizational skills; ability to work independently and juggle multiple projects and deliverables; familiarity with project and task management systems (e.g., Asana, Airtable) and Google Workspace products
• A flexible and growth-oriented mindset

• Proficiency in another language, such as French, Spanish, or Portuguese
• Experience working remotely in a virtual setting and across multiple time zones
• Experience working with participatory democracy, civic engagement, or related fields

We understand there are a wide variety of paths toward the skills necessary for the position. There are no formal educational requirements, as long as the applicant can demonstrate proficiency with the desired skills. We value experience gained through educational programs.

You will join a supportive, culturally diverse and highly committed team. We are based around the world, with the majority speaking English as a second language. We are grounded in our core values of collaboration, equity, inclusion, learning, and problem-solving. We participate in organizational planning and decision-making, including in-person convenings and retreats. We prioritize well-being and growth, with an emphasis on learning, development, and democratic participation in the workplace and in our member-led community.

You can read more about our commitment to equity, diversity and inclusion here and here.

Salary: $82,000 - $90,000 USD annual salary adjusted for local cost of living. The salary advertised is for locations with the highest cost of living globally and may differ based on the candidate's city and country, years of experience, and additional skills (e.g., languages).

• Comprehensive health insurance (medical, vision, dental)
• 3% pension contribution
• 3 weeks of organization-wide breaks per year (in August and December)
• 27 days of paid time off (15 vacation days, 12 floating holidays)
• 7 days professional development leave per year
• 16 weeks…