Outreach & Recruitment Coordinator - Bronx Hub

Overview

Coordinator of Outreach & Recruitment, Bronx

Under the supervision of the Director of Outreach & Recruitment. The Outreach and Recruitment Coordinator is responsible for conducting all daily outreach, recruitment, and assessment from workforce programming at the Bronx site. The Coordinator of Outreach & Recruitment will adhere to Common point’s framework of a holistic (social, emotional, physical, and cognitive) Human Development Model of a family-supported, strength-focused, and hope-engendering practice.

The representative must have the ability to work effectively with populations representing diverse social, economic, cultural, ideological, and ethnic backgrounds, life experiences and abilities, including community members, students, funders, and staff. The coordinator is expected to demonstrate direct knowledge of the agency’s mission,
offerings
, and student base, and to innovate and advocate for organizational change.

• Communicating with diverse communities, ethnicities, and applying the understanding of workforce development strategies and population need.
• Conducting daily outreach and recruitment duties such as social media management (Assist in managing social media accounts to promote outreach and recruitment), answering phone calls/text messages, and emails.
• Conducting outreach in-person to support recruitment efforts from all 5 boroughs of NYC, high level understanding of the Bronx (including but not limited to street-canvassing, tabling events, and networking opportunities).
• Recruitment for all Bronx programming, including attending fairs, networking events, community events, and school partner events.
• Monthly community event organizing, information sessions, and workshops.
• Comfortable with field work in diverse multicultural urban environments/ comfortable traveling throughout the 5 NYC boroughs.
• Be metrics and systems-oriented and comfortably meet outreach and recruitment monthly metric supporting over 500 clients monthly.
• Performs client data tracking, collection, and monthly reporting of outreach and recruitment strategies. Referral sources i.e. calls, website, internet, direct referrals, etc.
• Support in the development of a database of stakeholders and community partners that will support ongoing recruitment and enrollment goals for the Bronx portfolio.
• Sets the tone for inclusive, compassionate, respectful, empathic culture with potential community partners, participants, and families.
• Develop and implement annual work plans for outreach programs relating to the Bronx key initiatives.
• Implement, develop & evaluate the outreach department to ensure we get the best candidates.
• Develop outreach presentation materials using graphic design platforms.
• Support with client intakes and enter client data and demographics into Salesforce and other funder mandated databases.
• Assist as needed.

• Bachelor s degree required (Bachelors in Health and Human Services, Public Health, or Health Administration preferred), Masters desired.
• Proven three to five years working in outreach and recruitment for workforce development contracts, WIOA, Adult Literacy, Community-based programming, Youth Programming etc.
• Proven experience working with quantitative and qualitative data tracking and analysis for evaluative program performance.
• Strong Customer Service skills, ability to build rapport and partnerships with stakeholders and maintain daily communication with stakeholders, partners and, clients.
• Excellent Written and Verbal communication skills.
• Ability to use quick independent judgment and initiative.
• Ability and proven experience effectively using Microsoft excel/Google Workspace applications.
• Knowledge in developing accountable system based on contract requirements.
• Experienced in identification of needs, placement and linkage strategies for participants.
• Bilingual Spanish speaker/other language required.

Salary
: $55,000-$65,000

To Apply: send resumes and CV to saltidor