Case Worker

JOB SUMMARY

Responsible for assistance in all programmatic areas, as well as case assistance for Older Adult Center (OAC) participants.

Excellent interpersonal and communication skills.

Ability to work with diverse populations and to handle complex situations with sensitivity and professionalism.

Proficiency in using computer software and databases to maintain client records and generate reports.

• Provide Case Assistance, including initial intakes information/referrals, benefits/entitlements, supportive contact, advocacy, immigration services, and other case assistance as needed.
• Assist with promoting and implementation of all department programs, as needed.
• Assist with coordination of transportation for participants.
• Data entry into DFTA computer software program (Vive).
• Responsible for compliance to DFTA standards, including unit mandates.
• Assist with lunch meal and special event programs as needed.
• Writing comprehensive, accurate, and timely case notes.
• Updating client profiles as needed.
• All other projects assigned by Supervisor.

General case assistance, benefits and entitlements, work with older adults, tracking, reporting, program assistance, adhering to all required deadlines.

Experience working with constituents on a one-to‑one basis, experience working with active older adults a plus.

$42,000–$43,250 – Annually

The JCC of Staten Island is committed to keeping you and your family healthy and happy through a comprehensive benefits program. Offerings include: subsidized options for Medical; offerings for Dental and Vision coverage, FSA and Dependent Care. We also offer free LTD, STD, Life Insurance, a Pension, 403B, generous program discounts, free membership, ample time off and much more!

The Jewish Community Center of Staten Island was founded in 1929 with the goal of creating a home for the Jewish community by offering social, recreational, and educational activities. Over time, that mission expanded to help anyone who walked through the doors of any of our facilities. The JCC has become a true community center—not just for the Jewish community, but for the entirety of Staten Island.

Programs serve the needs we see in our community and are constantly expanding to meet new demand. We serve people of all walks of life, from young children to seniors and everyone in between. The JCC is proud to offer services that help improve the quality of life for people on Staten Island and beyond. We strive to help those in need as well as provide recreational and educational opportunities for our members.

The JCC of Staten Island is dedicated to encouraging harmony throughout the community by providing facilities and programs that are open to all regardless of race, religion, creed, color, national origin, sex, age, disability, marital status, sexual orientation, or political affiliation. Everyone is welcome at the JCC.