Development Associate

Overview

The Legal Aid Society is the nation’s oldest and largest social justice law firm. We are united in one simple but powerful belief: that no New Yorker should be denied the right to equal justice. The Legal Aid Society advances its mission through rigorous client representation in a myriad of courts, community education, class action and impact litigation, and systemic law and policy reform.

The Legal Aid Society is seeking a data-driven and detail-oriented professional to join our Development Department as the Development Associate. Reporting to the Director of Development Operations, the Associate is one of three data-focused positions on the Development Operations team, who together are responsible for supporting the data management of the organization s fundraising revenue. The Associate will partner closely with the entire Development Team, including the Major Gifts, Institutional Giving, and Donor Communications units.

This role will provide critical support to the department s plan to grow fundraising revenue and donor/supporter engagement ahead of the organization’s 150th anniversary.

The Associate will assist the Database Manager with developing and implementing data management and hygiene best practices and also generate solicitation lists for online and offline fundraising programs. They will be expected to: understand the donor experience and the needs of fundraisers; effectively communicate and collaborate with colleagues; and support the management of data systems and the development of department policy.

This is an ideal opportunity for a fundraising professional who is ready to create system processes and create efficiencies while rolling up their sleeves to support all annual fundraising efforts. This role currently has a hybrid work schedule.

• Data Health Management in Fundraising CRM, Raiser’s Edge/RE NXT
• Database list generation and management across all Development systems [Raiser’s Edge NXT;
  Bloomerang, etc.], including gathering requirements from frontline fundraising staff, verifying donor information; regular communication with Direct Mail vendor, and related constituent record maintenance for offline and online donors
• Provide support for the Database Manager in the execution of data imports and exports into databases
• Assisting in partnering with the Institutional and Major Giving Teams to understand their data needs around portfolio management, and support that work in NXT

• Supporting the Development Team’s goal of implementing process improvement relating to the data flow of Raiser’s Edge NXT, Constant Contact and Bloomerang, and working alongside the Digital Fundraising Manager, Development to segment audiences for online fundraising program

• Gift Entry and donor acknowledgements, prospect research, and other administrative support during periods of high gift volume, such as calendar year-end and after major events/campaigns, including preparing physical donor mailings, assisting the Development Assistant with donor acknowledgments and receipts, and updating donor records as needed

• Assisting the Development Operations team with the development of department process and procedures, aligned with industry best practices related to fundraising technology platform contingencies

• Participating in continuous professional development
• Continuously learn about forms of bias in the workplace and demonstrate affirmative behaviors that support an inclusive work environment
• Other duties as assigned

Required qualifications:

• A combination of 4+ years of post-secondary education and work experience

Preferred qualifications:

• Bachelor’s degree is strongly preferred
• Experience supporting development operations is preferred
• Experience working with a donor database, CRM systems and online marketing platforms is preferred; strong preference for experience working with Blackbaud products (Raiser’s Edge/RE NXT and Omatic Cloud solutions)