Peer Outreach Worker

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Position: Peer Outreach Worker

Reports to: Program Director

Locations: NYC/City Wide (Mobile Van) - Positions based between Harlem & Brooklyn. Must be flexible with travel.

Hours: 35 hours/week, Non-Exempt

Salary: $43,000 - $48,000 annually, based on relevant experience.

Major Duties:

• Conduct street outreach to identify homeless, runaway, and at-risk youth and young adults in NYC's five boroughs, preferably in teams of two.
• Build rapport with youth and young adults using engagement techniques.
• Provide age-appropriate interactions and adhere to agency guidelines and ethics.
• Screen for basic needs; provide resources, referrals, shelter, and drop-in center information.
• Offer crisis intervention and psychoeducation on various topics.
• Establish networks with other outreach workers and local drop-in centers.
• Assist in locating safe housing options—emergency, transitional, and permanent.
• Maintain documentation of contacts, efforts, and events.
• Respond to Fair Hearing requests.
• Attend staff meetings and other internal/external meetings as directed.

Qualifications:

• Minimum 2 years' experience working with homeless or runaway youth/young adults; street outreach experience preferred.
• Lived experience related to homelessness or housing insecurity is a plus.
• Ability to establish supportive relationships with participants.
• Valid Driver’s License required.
• Excellent verbal and written communication skills.
• Availability to work evenings and weekends.
• Ability to use public transportation across NYC.
• Commitment to youth development and strength-based approaches.
• Proficiency in computer skills, including Microsoft Office and database systems.

Good Shepherd Services is an equal opportunity employer committed to diversity, equity, and inclusion. We welcome applicants from diverse backgrounds and aim for a workforce that reflects the communities we serve. We provide an accessible and inclusive environment and offer accommodations upon request during the hiring process.