Coordinator, Creative Services

Overview

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. We are guided by three core values that underpin everything we do across all our diverse businesses:
Curiosity, Collaboration, and Commitment. WMG is home to a wide range of artists, musicians, and songwriters and we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences.

Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of an indie.

Job Title: Coordinator, Creator Services

A little bit about our team:

This role is part of our Integrated Marketing Services team within Global Marketing. It focuses on the organization and delivery of creator and digital community marketing campaigns. You’ll work with marketing teams around the world to deliver creator marketing campaigns and build direct relationships with a global network of creators and talent agents.

This role will support the organization and delivery of creator and digital community marketing campaigns. Day-to-day responsibilities include coordinating the work of the Creator Services department to ensure activities are tracked, reported on, and invoicing is completed. You will work with marketing teams around the world to deliver cutting-edge creator marketing campaigns, build and maintain direct relationships with a global network of creators and talent agents, and create and post original content to owned and operated social media channels.

You’ll also stay connected to the latest trends and pop culture moments to inform viral marketing strategies and efficiently create engaging social media content.

You should be proficient with social media content tools such as Cap Cut and Canva, comfortable with social listening and insights software, and have a strong understanding of contemporary youth culture.

• Assist in the administrative functions of the Creator Services team including invoicing, supplier management, internal team meeting agendas, and project pipeline management.
• Manage day-to-day operations of all assigned social media accounts, including content scheduling, posting, and community engagement.
• Support the development and delivery of creator marketing campaigns with global reach for some of Warner Music Group’s highest-profile artists.
• Contribute to content ideation, creation, and rollout, working closely with the Paid Media and Creator Services teams.
• Utilize and stay up-to-date with trending social media narratives, content formats, and editing tools (such as Cap Cut and Canva).
• Monitor social media trends, analyze performance metrics, and provide insights to optimize strategies.
• Help maintain budget tracking and monitoring of creator funds, including updating trackers across Airtable and Google Sheets.
• Collaborate with regional and domestic marketing teams to understand cultural nuances and localization requirements.
• Support the adoption of creator tooling with training, including creating training presentations and videos.

• You have 2+ years of experience in label marketing, social media, or paid media content production.
• You are passionate about music with strong knowledge of major social media platforms (Tik Tok, You Tube, Instagram, X, Snapchat) and their features.
• You have proven experience in social media channel/account management, content creation, workflow, and content performance.
• You are proficient with social media content tools such as Cap Cut and Canva and workflow management tools like Airtable.
• You possess strong communication, organizational, and project management skills to deliver effective creator marketing campaigns.
• You have an excellent understanding of current social media trends, analytics, and best practices, as well as global fan engagement dynamics.

• A basic understanding of AI tools for content generation, workflow optimization, and editing.
• You are comfortable navigating…