Senior Account Director
Listed on 2026-02-01
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Marketing / Advertising / PR
Client Relationship Manager
Location: New York
Job Overview
You are an inspiring leader that brings passion and care to everything you do. You’re a partner, entrepreneur, and a driver of growth for your clients' businesses. You have experience with large‑complex campaigns and are comfortable being hands‑on.
Your focus is on enhancing your client’s business and brand through compelling creator marketing solutions for clients and prospective clients. You ensure the smooth running of accounts and leads and are keen to empower a motivated team to deliver high levels of client service and strategic, creative, and reporting excellence.
You are recognised as the overall relationship lead by the client.
ResponsibilitiesBusiness Management
- Understanding and championing the agency through an understanding of client marketing and the business.
- Responsible for campaign planning and scoping alongside the Account Directors and in collaboration with all agency teams and partners.
- Experience with RFPs and pitches.
- Identifies organic growth opportunities and leads growth plans. Builds out a pipeline of secured work.
- Allocates resources creatively, balancing client needs with profitability and scope.
Relationship Leadership
- Ensures the agency operates on a solid foundation by building strong senior client relationships through business and marketing acumen.
- Possesses a deep understanding of clients' business issues, marketing, industry, competitors, and brands uses these insights to help clients to articulate their needs, and the agency to propose groundbreaking solutions.
- Easily builds rapport and trust with clients.
- Communicates firmly, is credible and instills trust with executive clients.
- A senior stakeholder on key cross‑agency or IAT meetings and/or issues.
- Resolves conflict easily and quickly, reducing organisation and interpersonal issues.
- A positive mindset to the team, work, and clients.
- Multiple years in a Director Level Role.
- Significant experience in professional client relationship management.
- Demonstration of ensuring Account Management 101 at all touchpoints:
Excellent attention to detail, high client satisfaction, process implementation, financial management. - Experience giving clear direction to strategy & creative on briefs and projects.
- Effective team planning, management, and pastoral capabilities.
About Billion Dollar Boy
Billion Dollar Boy (BDB) is a global creator agency, using industry‑leading tech solutions to deliver integrated, creator‑led advertising and end‑to‑end campaign management. Founded in 2014, Billion Dollar Boy was among the first global influencer agencies and now has offices in London, New York and New Orleans.
Since its inception, BDB has partnered with some of the world’s leading brands – including Heineken, King, Nintendo, Pepsi Co and L’Oréal – connecting them with more than 10,000 vetted content creators.
BDB client campaigns have been awarded at the Cannes Lions, Influencer Marketing Awards, Webby Awards, Shortys, The Drum Awards and Adweek.
Our CultureOur mission is to redefine advertising by reflecting culture through the voices of creators, where creativity is democratized, and technology is the driving force behind impact. We champion equity and inclusion, and believe that diversity sparks creativity, problem‑solving, and well‑being. Along with fostering these values, BDB is committed to being the most innovative creator marketing agency in the world through initiatives like Five Two Nine and Muse.
OurValues
We believe one of the biggest issues advertising agencies face is reputational. Our vision is to change that by setting a new standard of advertising with a greater social purpose, where creativity is democratised, and technology drives efficiency and effectiveness.
Future Behaviours:
- Be Fair, Be Transparent – treat everyone fairly, ensure recognition.
- Intentional Inclusivity – Actively listen, value diverse perspectives.
- Champion Curiosity – Be curious, embrace feedback, explore new ideas.
- Own it – Take accountability, be adaptable, lead by example.
- Work for Tomorrow – Make decisions that contribute to a better future for BDB.
- Kindness Over Ego – Lead with empathy, humility, and honesty.
- All other call‑outs!
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