Sr. Manager, Marketing National Client NYC

Job Description

The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions.

We are seeking a senior, strategic Sr. Marketing Manager to lead marketing for a single high profile enterprise client with a national portfolio of 10 plus locations, anchored by a premier NYC headquarters. This role is designed for a marketer who is deeply experienced in serving high end, d clients and understands how hospitality, operations, and precision execution come together to deliver exceptional experiences.

This leader owns the full customer journey, from boardroom to breakroom, developing and executing insight driven, operationally sound marketing strategies that elevate experience, drive revenue, and meet the expectations of a sophisticated client audience. The role requires a strong in office presence in NYC and regular travel to portfolio locations. This is an in office or travel only position.

Compensation Data

COMPENSATION: The Salaried rate for this position is $ to $. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.

For more information about Aramark benefits,  Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

End to End Customer and Guest Experience Strategy

• Own the marketing vision across the entire guest journey, delivering refined, relevant experiences spanning executive programs, amenities, cafes, and everyday dining
• Apply a white glove, client first mindset, ensuring every activation reflects premium standards, brand alignment, and exceptional attention to detail
• Translate customer behavior, site nuance, and service expectations into thoughtful, high impact marketing strategies across environments

Marketing, Merchandising, and Experience Execution

• Lead quarterly and annual marketing planning across a 10 plus site national portfolio, balancing consistency with local relevance, seasonality, and emerging trends
• Develop and oversee elevated merchandising strategies that enhance presentation, storytelling, and sales performance
• Partner closely with Culinary to shape menu storytelling, launches, and experiential moments aligned to marketing calendars and operational realities

Cross Functional and Client Partnership

• Serve as a key strategic partner to Culinary, Operations, and Finance, ensuring seamless execution and strong financial stewardship
• Maintain disciplined internal and client facing rhythms for planning, reviews, and performance tracking
• Manage and develop a direct report while acting as a high influence connector across teams, translating strategy into precise, executable plans

Insight, Measurement, and Executive Communication

• Lead measurement and reporting strategy across sites, identifying trends, risks, and growth opportunities
• Deliver clear, polished, and visually compelling updates to senior client stakeholders and internal leadership
• Use data, guest feedback, and operational insights to continuously refine and optimize marketing efforts in line with evolving client expectations

Qualifications

• 10 plus years of experience in strategic marketing, ideally within hospitality, food service, luxury retail, or complex operational environments
• Proven experience working with high end or enterprise clients who expect rigor, discretion, and elevated execution
• Deep understanding of hospitality operations, merchandising, guest experience, and attention to detail
• Demonstrated success leading complex cross functional initiatives with multiple stakeholders
• Strong executive presence with exceptional communication, storytelling, and organizational skills
• 5 plus years of people management experience, leading and developing high performing teams
• Comfort operating in fast moving, in person environments where real time problem…