Account Director

Company Description

For decades, Saatchi & Saatchi Wellness has provided consumer and professional marketing, strategic consulting, and medical education to pharmaceutical and wellness brands. Our mission is to inspire a healthier, happier, well-er world through award-winning work.

If you google us (which you may have done already), you’ll see that spreading wellness is literally our mission. We don’t just talk about making your well-being the most important thing, we mean it. Having a flexible hybrid-work policy, plentiful time off, and colleagues who want you to do well are all part of the gig. Oh, and of course the opportunity to work on some of the good‑vibiest campaigns on the planet with very caring, very resourceful people.

So, if you’re a rockstar writer, aspiring strategist, jill—or jack—of all trades, or just an all‑around nice person, let’s chat.

Saatchi & Saatchi Wellness is looking for an amazing Account Director that is ready to help us create the experiences that change lives. The Account Director will manage and grow the client relationship and expand services/business on one or more large client accounts. The ideal candidate will have a proven record of maintaining ultimate accountability for client satisfaction, increasing account revenue and overall growth, and experience as a team leader.

• Drives the process and details and leads tactical plans. Forecasts budgets.
• Finances:
  Develops and administers clients’ budgets based on accurate estimating and tracking of hours, out‑of‑pocket expenses, and reconciliation against estimates. Raises client awareness when changes in client direction affect estimates. Thorough knowledge of contract and its implications.
• Sound decision making regarding hours dedicated to jobs and what to prioritize. Thorough knowledge of all basic financial tools necessary to account management.
• Troubleshoot:
  Solution oriented. Knows when things might get off track in agency operations. Uses experience and judgment to proactively solve potential problems before they get too big. Ability to solve client issues, independently moderate conflicts and influence management decisions.
• Team Leadership:
  Takes on wider, formal and informal leadership responsibilities within the agency.
• Management:
  Team leader, provides clear and fair direction and feedback to junior account staff.

• Demonstrates and applies extensive and expert knowledge of assigned brands.
• Successfully serves as point of authority and/or source of advice for therapeutic area.
• Ensures team adherence to agency process. Identifies issues and leads problem resolution.

• Vision:
  Develops communication objectives & strategies (e.g., marketing/brand platform briefs). Has the ability to see the big picture and identify key/broad issues while still driving the process and details.
• Planning:
  High‑level analysis of category, research, competitive data. Analyzes and extracts findings/issues from all available marketing data. Active in strategic development.
• Demonstrates passion for the brand.

• Develops marketing/brand platform briefs. Owns the agency process. Shows resourcefulness and thoroughness in developing tactical plans, including budgets and timelines.
• Production:
  Supervises and effectively manages the production of client‑approved marketing tools.
• Creative:
  Collaborates on creative brief development.
• Assumes responsibility for the writing and preparation of marketing communications plans and proposals.
• Communication:
  Communicates key client issues/initiatives to the team accurately and in a timely manner.
• Demonstrates the ability to think creatively and strategically.
• PHCG Offerings:
  Basic knowledge of PHCG businesses, offerings, and tools.

• Builds trusting relationships with client counterparts. Is seen as strategic, integral to the account, and offering added value.
• Relationship:
  Frequent, positive client contact with key clients.
• Brand Champion:
  Ensures everyone focused on brand strategy and positioning: client, account team, and other internal departments.
• Agency Champion:
  Understands, communicates and advocates the agency POV…