Account Supervisor, Brand

Overview

We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging. Consistent with this approach, we hire the best qualified candidates for all positions. Edelman Brand has helped evolve, promote, and protect some of the world’s most iconic and celebrated brands.

We aspire to do work that moves people – work that inspires people to not only “buy in” to brands, but also buy. We thrive off the energy, heart, and hustle of the city around us and apply that same passion to everything we do. From cars to consumer goods, fashion and retail, financial service, food and beverage, luxury, and technology – we are fanatics about finding an insight or truth that will inform smart strategy, breakthrough creative, and brilliant programming.

This is a unique opportunity to work on a team delivering award-winning, industry-leading work supporting our earned media team as we identify opportunities and tell stories that tie our client to culture with focus on key product verticals such as fashion, motors and collectibles. This is a fast-paced account with opportunity for growth and an incredible teamwork-oriented culture.

• Client Relations & Business Expert:
  Serves as daily client contact, working to develop a strong partnership rooted in open dialogue, mutual understanding, and respect
• Becomes an expert on the client business, products, competitive set, and priorities
• Effectively presents the agency’s recommendations and point-of-view to clients with excellence
• Ability to work amongst an Integrated Agency Team (IAT) including creative, paid media, talent, and shopper agencies
• Ability to recognize client needs and opportunities and identify/offer an agency solution

• Program Management & Execution:
  Contributes to brand/program strategy to achieve client and program goals
• Demonstrates tactical proficiency in Earned Media relations (PR), including guiding outreach plans, message development, management of activations, effective pitching, and training of spokespersons for media interviews and more
• Oversees quality and operational performance of accounts, developing and managing clear program timelines
• Assists with the development of accurate projects scopes and budgets using the firm’s financial system, working with internal discipline partners
• Tracks and monitors project financials (budget vs. actual), manages day-to-day client budget issues to resolution, helps ensure teams follow financial policies and processes, and supports internal finance and forecasting work
• Demonstrates proficiency in writing skills to craft internal and client correspondence, communications plans, press materials, client presentations, etc., as well as successfully present POVs and work to gain internal and client alignment
• Owns presentation preparation, ensuring that all materials are correct and submitted by partners/departments on time
• Responsible for identifying and establishing program KPIs; includes partnering with analytics team (client budget pending) to set client program goals, manage against them, and lead development of integrated recap reports against set goals
• Has, at minimum, a basic understanding of paid media solutions for amplification of Influencer, social and PR content

• Team Management & Integration:
  Responsibility for the development of direct reports that includes goal setting, monitoring performance in context of a development plan and providing feedback in a timely manner
• Delegates and oversees work of junior team members, when appropriate
• Champion integrated collaboration across functions, proactively building relationships and advocating for the earned media perspective in planning and execution

• Passion, Curiosity and Values:
  Loves to stay on top of culture, and is constantly consuming news and social media to predict trends and use those to inform the work
• Demonstrates behaviors consistent with Edelman values, Code of Ethics and Business Conduct
• Leads with entrepreneurial spirit

• Basic Qualifications:
  
  At least four years of relevant experience in public relations…