Senior EC Operation Executive-Tmall

We are seeking a proactive and detail-oriented Senior EC Operation Executive (Tmall) to support the daily operations of the Tmall platform, focusing on driving sales performance, maintaining brand-consumer relationships, and optimizing store operations. The ideal candidate will have a solid understanding of Tmall ecosystem, be familiar with beauty & cosmetics category dynamics, will be a plus.

• Support channel manager to implement sales plan for daily, promotion season and IP collaboration.
• Support channel manager on channel demand & forecast, stock management and sales mechanism implementation.
• Keep tracking on the development of beauty market and platform, identify business opportunities through daily/weekly/monthly sales review and analysis.
• Handle daily routine work such as order verification, inventory reconciliation and customer complaint follow-up to ensure the efficient operation of key account business.
• Cooperate with cross-functional teams (marketing, supply chain, customer service, etc.) to ensure the smooth launch of Tmall exclusive products, limited-edition campaigns, and large-scale promotions such as Double 11 and 618.

Self-motivated, result oriented, quick learner, sense of responsibility.

Strong entrepreneurship to develop the business in eCom channel.

At least 2-year experience in eCom, brand site related background preferred.

Bachelor degree or above, fluency in both written and spoken English.

The most inspiring skincare brand, fresh harnesses nature’s potency from around the world to awaken senses and transform skin. Placing sensoriality at the heart of performance, fresh creates multi-sensorial indulgences that feel as good as they work. The brand was founded as a shop in 1991 by Lev Glazman and Alina Roytberg, creative visionaries driven by their curiosity about natural time-honored remedies and extraordinary experiences for the skin.

An LVMH Maison since 2000, fresh today is a global company based in New York offering skincare, lip care, bodycare, and fragrance in over 25 countries. The brand is committed to nurturing the skin of the earth for a thriving, harmonious world that is forever fresh.

We value collective ambitions, encouraging our talents to push boundaries and champion a curious, audacious state of mind. Our commitment to excellence is reflected in nurturing every individual with a growth mindset and development opportunities, consistently empowering them to reach their full potential. We are actively committed to positive impact through an inclusive environment that supports and gives back to our talented community.

Join us at LVMH, where your talent is at the heart of our collective successes.