Account Manager

A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. Together, the Publicis Digital Experience portfolio endeavors to create value at the intersection of technology and experiences to connect brands and people.

Our model to transform every brand experience will help clients navigate, develop, and activate commerce in a way that will provide them with a future-proof model for modern marketing. With our unique expertise in consumer engagement, CRM, and commerce, Publicis Digital Experience powers brands and empowers people in a new era of creativity. An ever-changing landscape and the need for fluid thinking is just part of our problem-solving nature.

Which means we're untethered from any specific medium or method—we go where ideas will work best.

We are an expanding network with more than 5,000 employees, with agency brands throughout our global offices. Publicis Digital Experience brands include Razorfish, Digitas, Arc Worldwide, Saatchi Saatchi X, Plowshare, 3

Share, and the Publicis Commerce Exchange.

As an Account Manager, you are responsible for significant scale projects or campaigns with multiple elements that align to client and team objectives. Supporting more senior team members, the Account Manager begins to interface with client teams as a day-to-day contact, fields questions, brings clarity to campaign delivery needs and adds value at all stages of the campaigns.

• Manage client deliverables– timing, costs, creative, reviews, meetings and communications.
• Serve as day-to-day client contact, sometimes across multiple clients/accounts in a fast-paced atmosphere; work load prioritization skills are a must for success.
• Balance daily client requests to ensure on-time delivery of projects that align with client goals and vision.
• Maintain a clear understanding of the overarching strategy on all assigned projects.
• Assist senior account leadership staff in client communication and management by developing and distributing conference notes/reports, scheduling client meetings and communicating status of initiatives to relevant internal and client stakeholders.
• Oversee and run team status meetings to align internal stakeholders on priorities and goals of the meeting/projects.
• Assist senior account leadership staff in development of strategy presentations, communication plans, element/creative briefs, and other client-mapping deliverables.
• Be passionate about understanding client’s business and the associated news regarding the company; update internal teams on any pertinent news.
• Assist in identifying business challenges and competitive insights.
• Help coordinate client input/feedback and share feedback with internal teams.

• Bachelors’ degree or equivalent work experience.
• 1+ years professional experience, which may include marketing, advertising, and account management.
• Agency and cross-functional experience (CRM, social, marketing, advertising, traditional, PR) is a plus.
• Passionate curiosity of the digital marketing and advertising landscape.
• Be able to form trusting relationships internally and externally.
• Ability to build good client relationships.
• Results focused with ability to multi-task and prioritize within a dynamic environment.
• Proven ability to juggle a number of projects and tasks simultaneously and consistently deliver high quality work to tight deadlines and when under pressure.
• Strong organization and time management skills, with excellent attention to detail.
• Possess excellent communication skills, both verbal and written.
• Can tailor communications and style to different stakeholders and personality types.
• Flexible and adaptive to meet changing needs or direction.

The Power of One starts with our people! To do powerful things, we offer powerful resources. Our best-in-class wellness and benefits offerings include:

• Paid Family Care for parents and caregivers for 12 weeks or more
• Monetary assistance and support for…