Client Activation Manager - Pharma & Health

Client Activation Manager – Pharma & Health

Client Activation is responsible for creating and executing integrated marketing programs on behalf of our key advertising clients. The team collaborates with internal departments – Sales, Account Strategy, Creative, Legal, and Edit – to deliver seamless program execution. As the primary post‑sale point of contact, the team works closely with client agencies, advertisers, and media partners to ensure all program elements are implemented as promised, providing exceptional, white‑glove service throughout the process.

This position is hybrid in-office, with the ability to work remotely for up to 2 days per week.

• 30% – Program Management – Manage multiple high‑touch programs simultaneously, overseeing production of custom content (print, digital articles, video, custom ad units, social executions). Develop and maintain project deliverables, including scope of work, timelines, and creative guidelines. Ensure all projects are delivered on time and align with client expectations.
• 30% – Client Service – Work closely with Sales and Account Strategists to transition programs to activation post‑sale. Facilitate internal and client kick‑off calls. Set up and manage weekly status meetings with clients and internal teams as needed. Provide a high level of client service and communication to all People Inc. partners.
• 30% – Cross‑Functional Coordination – Drive successful project delivery through clear communication, meticulous attention to detail, and effective coordination of external/client and internal meetings. Maintain comprehensive meeting notes and project status documents to ensure alignment across teams, with the ultimate goal of ensuring client satisfaction.
• 10% – Post‑Campaign Review – Participate in end‑of‑campaign debriefs, sharing insights, learnings, and best practices with internal teams to continuously improve processes.

Education – Bachelor's degree preferred, but relevant work experience and qualifications will be equally weighted.

Professional Experience – 3+ years in a media activation or production role, overseeing multiple elements to implement a program or project with a successful record of completion. Experience in Healthcare and Pharmaceutical industries is preferred but not required.

Knowledge,

Skills and Abilities

– Excellent written and business communication skills. Team player with strong interpersonal skills to engage clients, agency decision‑makers, team members, and internal counterparts. Sound knowledge of custom content production process and superb project management skills.

Travel – Approx. 10% travel required.

People Inc. provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. The company will provide reasonable accommodations for qualified individuals with disabilities.

Accommodation requests can be made by emailing hr.

The company participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E‑Verify program, please visit https://(Use the "Apply for this Job" box below)..

Salary:
New York: $70,000.00 – $82,500.00

The pay range above represents the anticipated low and high end of the pay range for this position and may change in the future. Actual pay may vary and may be above or below the range based on various factors including, but not limited to, work location, experience, and performance. The range listed is just one component of People Inc.’s total compensation package for employees.

Other compensation may include annual bonuses and short‑and long‑term incentives.

In addition, People Inc. provides a variety of benefits, including medical, dental, vision, prescription drug coverage,…