Account Supervisor, Account Management

Account Supervisor, Account Management

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We are entrepreneurial. Prosek is one of the largest independent communications and marketing firms in the U.S., with offices and strategic partners across the country and worldwide.
We are specialized. Prosek provides unparalleled expertise with financial and professional services companies.
We are people-centric. Our teams work together in a collegial atmosphere that breeds professional respect and friendship.
We are award-winning. Join an "Army of Entrepreneurs" that was recently named 2025 Global Agency of the Year by PRovoke Media.

Prophecy by Prosek, Prosek’s world class branding and advertising business, is seeking an Account Supervisor, Account Management, to join our growing team. In this role, the Account Supervisor will lead day-to-day client communications and oversee services, deliverables, and processes that help drive impactful branding and advertising work. This person will be a team player and liaison, working across all departments to accomplish clients’ marketing objectives with efficiency and client experience at the forefront.

They will have exposure to senior-level clients, build strong, lasting client relationships, and support dynamic branding projects and campaigns.

We are passionate about making brands mean more and we do that by changing the way people feel about their brand, we educate and elevate. We know every brand should have a story and we are looking for storytellers to bring our client’s brands to life. We work hard and challenge ourselves to create the best work possible, but we look after each other along the way.

There’s lots of perks and we genuinely love what we do. It is a fast-paced group that is full of growth opportunities, and we want like-minded individuals to join our team.

Sound interesting? We'd love to hear from you.

• Serving as the lead day-to-day contact for clients and building trusting relationships
• Conveying key milestones and progress updates to clients for all relevant projects
• Maintaining thorough, sensitive, and accurate communications with the client
• Obtaining client feedback and approvals on deliverables, budgets, and timelines throughout project lifecycle
• Engaging in two-way communication with clients and internal teams to ensure client needs are being met while upholding agency standards and best practices
• Developing strong relationships externally with client contacts and internally with fellow team members
• Supporting internal teams to ensure understanding and alignment of client objectives, budget, and agreed‑upon scope
• Partnering with strategy and creative teams to support brief development and advise on the output of clients’ branding, marketing, and creative initiatives
• Partnering with project management team to develop project schedules, achieve deadlines, ensure accuracy of deliverables, fulfill scope of work, and optimize internal processes
• Working alongside senior team members to provide project support, account details, insight on client objectives, and strategic input as needed
• Possessing comprehensive understanding of internal processes related to client account management, creative development, and production, and be able to independently manage all aspects of process from kick‑off to final delivery
• Acquiring and demonstrating knowledge of clients’ businesses, high‑level trends in clients’ industries, and other considerations that would impact the clients’ projects
• Engaging with teams across Prosek (including communications, digital, media, and research) when necessary to provide insight on client work, Prophecy’s capabilities, and other information as needed
• Managing multiple accounts and projects across multiple brands at various stages of a project lifecycle
• Supporting the development of proposals, SOWs, RFP responses, and pitch presentations
• Developing opportunities to expand current scope / account size

• 5‑8 years of relevant account management experience
• Bachelor’s degree in Advertising, Marketing, Communications, or related field preferred
• Experi…