Director - Corporate Communications , Citizen Relations

Citizen Relations

Director - Corporate Communications
Open to Candidates in New York or Los Angeles

Citizen is a global PR agency built to unleash the potential of ambitious brands. Integrated teams across PR, creative & strategy, insights & intelligence, digital, and experiential marketing give the curiosity, confidence, and courage to stay ahead of trends, make bold moves, and maximize measurable success.

With 10 offices across North America and Europe, Citizen’s client roster includes P&G, Nestlé, Duracell and Nespresso. The agency's disruptive campaigns have been awarded across the world from such shows as The Clios, Webbys, The One Show, LIAs, PRWeek Global and the Cannes International Festival of Creativity.

In 2023 Citizen was named PRovoke Media's Consumer PR Agency of the Year and Best Mid-Size Agency to Work For, in addition to PR Agency of the Year (Gold) from Strategy Magazine, Best Places Work for PRWeek and Inc. Magazine's "Best in Business". In 2024, Citizen was named Campaign’s Global PR Agency of the Year (Bronze).

This isn't just a job; it's an opportunity to grow, connect, and belong in a vibrant environment. Beyond global opportunities, personal time, and unforgettable team-bonding, we prioritize professional development, committed to unleashing the potential for our talent across all offices. If you lead with curiosity and are eager to make a lasting impact for the world's biggest brands, you can find out more about us here:

Citizen Relations is looking to hire a Director of Corporate Communications to join our team!

Citizen Relations is looking to hire a Director, Corporate Communications to join our Reputation+ team, based in either the NY or LA office. We’re actively searching for the ideal candidate to join our team and help build our rapidly growing corporate communications practice, called Reputation+.

The Director of Corporate Communications will lead key client relationships at the intersection of corporate and consumer — the “corpsumer” space — where brand reputation and cultural relevance meet. This role will oversee a portfolio of corporate communications clients, managing high-impact work across crisis and issues management, internal communications, executive visibility, and thought leadership. The Director will serve as a senior strategic partner to clients, guiding integrated programs that protect and enhance reputation while driving engagement across audiences.

In addition to leading day-to-day account work, this role will manage account finances, ensure profitability, and contribute to new business efforts, including RFP development and pitch participation.

We've reimagined corporate communications to help modern brands and businesses reach their full potential. We believe in blending traditional best practices with brand marketing, creative storytelling, and analytics to unleash the power of internal and external advocacy, ultimately driving positive brand reputation. We find the sweet spot between consumer and corporate communications, harmonizing both to ensure their voices amplify each other.

• Lead strategy and plan development alongside the account lead, offering strategic input and actionable feedback
• Oversee and manage day-to-day account work; act as the core client contact and trusted advisor
• Develop and guide corporate communications programs, including crisis and issues management, internal communications, executive visibility, and thought leadership
• Provide senior counsel during crisis situations, supporting message development, stakeholder response, and reputation protection
• Partner with clients on executive visibility, including thought leadership strategy, Linked In content, media positioning, and speech or content development
• Support internal communications initiatives that strengthen employee engagement and alignment with corporate priorities
• Champion innovative, insight-driven work that drives measurable impact
• Coach team members on client management, strategic thinking, and effective communication
• Manage client satisfaction and loyalty through proactive communication and strong delivery
• Assume…