Public Relations Account Manager

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This full-time role at Hotwire is hybrid and open to our office locations – San Francisco or New Yor

At Hotwire the role of Account Manager may be titled Account Supervisor at other agencies.

You love being the ringleader and working as part of a high functioning team. You are generous with your time, your skills, and in sharing credit with your compatriots. You can see what needs to be done, and you can rally people to join you in the cause.

You know that words are just one way to express stories, and as a result your campaign ideas go broader, including things like graphic storytelling, videos, online vehicles, and events. Results matter to you. You are diligent about measurement, metrics, and insights.

You are competent, creative, trustworthy, engaging, organized, and passionate about communications in all of its many forms.

If this sounds like you, please read on…

We are the pre-eminent global tech communications and marketing consultancy. We are a group of expert communicators and marketers who are fanatical about tech and are here to help businesses ignite their possibilities. Our local experience and global scale allow us to deliver bold but pragmatic guidance to tech companies all over the world.

When you work with us, we connect and support you in a way that allows you to achieve limitless success and career growth. For years now, we’ve been named a Best Place to Work by PR Week, PRNews and Crain’s New York.

We are curious, ambitious and connected, but most of all we are one team working together to be the global alternative.

We are looking for an exceptional person to join our team as an Account Manager. Account Managers are the heart of any client team. They make sure things are done properly, that the team is delivering on campaign plans – short and long term – and that the client is happy. They are organized, thorough and motivating. The best Account Managers go above and beyond expectations, taking on important supporting roles in new business and agency life and thinking up targeted and creative ideas for their clients.

The Account Manager is a role model for their junior staff and is seen as their day-to-day point of contact and ‘go‑to’ person for clients. They lead client calls, oversee all client programs and initiatives and know when to elevate or flag something up to leadership when the situation calls for it. As an Account Manager, you may also manage one or more direct reports, helping shape their career and providing guidance for reaching personal and professional goals.

• Manage 5-6 accounts successfully, consistently meeting or exceeding client goals and receiving positive feedback from clients
• Act as the day-to-day team lead, communicating with the client contacts and divvying up tasks amongst the team
• Generate results, putting together work back plans and ensuring the team meets deadlines
• Mentor and manage junior team members and be an effective skills trainer
• Develop strong relationships with clients, the media and influencers
• Manage your own time, and your team’s time, aligning budget to the scope of work for each team
• Be an expert in your client's business, understanding the technology, their business goals, providing strategic recommendations and helping plans come to life

• Recent agency experience
• Traditional communications experience (media relations, content, social media, etc.) and clear examples of campaigns you’ve worked on and the results generated
• Experience in the B2B tech industry such as adtech/martech, clean tech, data & analytics technology, SaaS, fintech, security, etc.
• Hands on experience not just managing, but truly mentoring, direct reports and cross‑functional teammates
• Integrated communications/marketing experience preferred, but not required
• Curiosity about how the business works and how you contribute to the organization’s success
• A drive to produce excellent work
• Pragmatic and goal oriented mindsets
• Strong written and presentation communication skills, with the comfort to present ideas and make a case to clients and partner agencies
• Pr…