Retail Media Account Manager; Amazon & TikTok Shop

Retail Media Account Manager (Amazon & Tik Tok Shop)

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We are seeking a Retail Media Account Manager to join our growing team! This role is ideal for a junior to mid-level account manager with hands‑on experience in Amazon marketing and a strong understanding of Tik Tok Shop (TTS). The ideal candidate will have experience managing client accounts, executing marketplace advertising strategies, and driving performance.

This position is designed to bring valuable expertise in Tik Tok Shop, ensuring we have dedicated support for that growing part of the business.

• Amazon & Tik Tok Shop Strategy:
  Develop, execute, and optimize advertising strategies across Amazon (search, display, OTT) and Tik Tok Shop to drive client success.
• Campaign Execution & Optimization:
  Manage and analyze performance across both platforms, ensuring campaigns align with client goals and marketplace best practices.
• Performance Analysis:
  Utilize internal and client‑side analytics tools to track KPIs, provide insights, and make data‑driven recommendations for optimization.
• Client Communication:
  Act as the day‑to‑day contact for clients, providing performance updates, answering strategic questions, and leading discussions on campaign adjustments.
• Promotional Planning:
  Assist in planning and executing campaigns around key events such as Amazon Prime Day, Cyber Monday, and major Tik Tok Shop promotional periods.
• Marketplace Management:
  Maintain product detail pages, monitor inventory forecasts, and ensure seamless operations across Amazon Vendor/Seller Central and Tik Tok Shop Seller Center.
• Cross‑Functional
  
  Collaboration:
  
  Work with internal teams to enhance strategies, implement A/B testing, and drive continuous performance improvements.
• Account Audits & New Business Support:
  Assist senior team members in pitching new clients, conducting account audits, and identifying growth opportunities.

• 1–2 years of experience in Amazon Marketing Services (AMS) or a similar marketplace environment (Vendor Central/Seller Central).
• Experience managing or working on Tik Tok Shop (TTS)—understanding platform nuances, best practices, and campaign execution.
• Strong analytical skills with the ability to interpret performance data and optimize campaigns accordingly.
• Proficiency in Microsoft Excel (pivot tables, chart building, data analysis).
• Ability to work independently, manage multiple priorities in a fast‑paced environment, and proactively troubleshoot issues.
• Excellent verbal and written communication skills for client‑facing discussions and internal collaboration.

• Experience managing additional marketplaces like Walmart or eBay.
• Familiarity with promotional strategies around large‑scale event windows such as Prime Day, Black Friday, and Tik Tok Shop flash sales.
• Experience mentoring or guiding junior team members is a plus.

• Cognitive Aptitude and Typing Test
• Logic assessment on basic data analytics & problem‑solving assessment via Google Sheets

• Unlimited vacation policy
• Monthly phone stipend
• Comprehensive medical, dental, and vision insurance options
• 401(k) plan with matching
• Dog‑friendly office
• Hybrid work opportunity
• Professional development program
• Bonus perk – weekly seamless allowance

Base salary based on education, experience, and skill level: $62,400–$172,700.

Level 1: $62,400–$79,468 – essential capabilities.

Level 2: $79,468–$102,776 – developing capabilities.

Level 3: $102,776–$126,084 – notable capabilities.

Level 4: $126,084–$149,392 – strong capabilities.

Level 5: $149,392–$172,700 – advanced capabilities.

WITHIN is the world’s first performance branding company, partnering with some of the biggest brands to drive business growth through innovative marketing strategies. Our integrated operating model collapses traditional marketing silos between creative, media, performance, brand, and across media channels. We offer a full suite of services including media, creative, SEO, lifecycle, retail media, affiliate, and influencer to align marketing strategies with core business objectives.

Brkfst.io is an incubated venture within WITHIN focused on connecting creators with major brands to produce impactful ads at scale.

• New York City – 43‑01 22nd St, Suite 602, Queens, NY 11101, United States
• Bogotá – WeWork Av. Carrera 19 #100‑45 Usaquén, Piso 10, Bogotá, Distrito Capital de Bogotá 110111, Colombia
• Mexico City – Av. Paseo de la Reforma 296, Piso 25, Oficina 111, Ciudad de México, CDMX 06500, México

Entry level

Full-time

Marketing and Sales

Technology, Information, and Internet

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