Communications Manager

Overview

Patreon is a media and community platform where over 300,000 creators give their biggest fans access to exclusive work and experiences. We offer creators a variety of ways to engage with their fans and build a lasting business including: paid memberships, free memberships, community chats, live video, and selling to fans directly with one-time purchases.

Ultimately our goal is simple: fund the creative class. And we're leaders in that space, with:

• $10 billion+ generated by creators since Patreon's inception

• 100 million+ free memberships for fans who may not be ready to pay just yet, and

• 25 million+ paid memberships on Patreon today.

We're continuing to invest heavily in building the best creator platform with the best team in the creator economy and are looking for a Communications Manager to support our mission.

This role is based in New York or San Francisco and open to those who are able to be in-office 2 days per week on a hybrid work model.

The Communications and Experiential team includes PR, Internal Communications, Editorial, Employer Brand, and Events. Together, we amplify the best of Patreon by creating moments that matter and messages that resonate to build with creators and fans (both IRL and online). We do that by crafting compelling narratives that share our brand’s unique POV, producing high craft events for creators and fans, and connecting with audiences who influence the perception of Patreon.

If you hold strong opinions on social media trends, love stunts and breakthrough activations, and always have a new podcast to recommend, you’ll fit right in here.

We’re building a media and community platform that gives creators the tools they need to build sustainable, independent, and thriving businesses powered by their fans. To amplify our mission, we’re looking for a curious and creative communicator, who stays on top of emerging trends and has a strong pulse for what will take off in culture. The ideal person for this job is passionate about the Patreon brand, internet culture, and the creator economy.

You’re resourceful, work well in an ever-evolving environment, and can knock out a to-do list.

Reporting into our Corporate and Consumer PR Lead, you will help tell the story of our company, product, as well as the creators & fans we serve. You enjoy coming up with new angles and creative ways to pitch and land earned media across both traditional press and newer media like influencers and podcasters that drive cultural conversation. You’ll help the team harness new technology to speed up execution and rethink how we stay organized and efficient.

This is a hands-on opportunity to learn directly from senior leaders and join a high-performing communications team. You must be a stellar connector, as this is a highly collaborative role where you’ll need to partner closely with executives as well as the Product, Marketing, and Creator teams.

Help develop narratives that legitimize the creator economy and fuel the next decade of creative independence

Support proactive and reactive media relations— including drafting pitches, interview prep, researching reporters, and coordinating outreach

Collaborate with product, creator, and marketing teams to shape priority announcements

Shape stories that drive impact through through a multi-layered approach, using traditional earned media, earned influencer relationships, social media channels, and strategic events

Assist with executive communications efforts, including speech writing, event prep, and social content for leadership

Proactively monitor news, cultural moments, and data trends to identify and pitch timely stories

Cultivate positive relationships with key press contacts, influencers, and event organizers

Story mine with Creator team to identify and collaborate with creators for press, case studies, and speaking opportunities

Assess and anticipate reputational risks and manage communications around sensitive topics

Maintaining departmental files including editorial calendar, press inquiry and coverage trackers, and evergreen press resources

Work with PR agency and and consultants on day-to-day operations

• 3+…