Digital Print Coordinator​/Print Operator

About XBP

XBP Global is a workflow automation leader that leverages decades of industry experience, global footprint and Agentic AI to rethink business process automation and enable digital transformation for our clients. We are approximately 11,000 professionals strong, present across 20 countries, and support over 2,500 clients worldwide.

Digital Print coordinator/Print Operator

Sunday – Thursday (3:30 PM – 11:30 PM)

Full time – Regular

Digital Print Coordinator's role:
Heavy client interaction verbal/written forms. Customer Service skills is a must. Coordinate workflow activities ensuring customer satisfaction in all areas of responsibility to include job intake, operating print jobs, recordkeeping, shipping, receiving. Applicant must be able to multitask and understand complex work instructions. Ensure quality maintenance of logs and reporting documentation; attention to detail.

Participate in cross‑training and perform other duties as needed. Handle time‑sensitive material and maintain the highest levels of customer care while demonstrating a friendly and cooperative attitude. Perform other tasks as necessary/assigned. The Digital Print Coordinator assigns/delegates work to copy operators and ensures the team is fully utilized, productive and meets print deadlines.

• Answer incoming calls
• Monitor email traffic on various areas of intake
• Respond to emails and answer inquiries
• Strong customer service skills
• Strong verbal/written communication skills
• Assess incoming print jobs and requested deadlines
• Communicate effectively with clients regarding job requirements
• Negotiate deadlines and other job parameters as necessary
• Organize and prioritize jobs in queue to optimize meeting client expectations
• Use Microsoft Office suite
• Assign print jobs fairly between print operators

• Operate print, copy and scanning equipment
• Operate binding and other finishing equipment
• Operate various print equipment and high‑volume printers such as Xerox, Konica Minolta, etc.
• Produce detailed, high‑quality printed materials in a time‑sensitive atmosphere utilizing high‑speed digital printers
• Perform multiple finishing types: wire‑O, 3‑hole drill, lamination, stuffing envelopes, folding, and cutting
• Experience in using electronic/manual cutter
• Set up and operate a variety of Fiery printing software
• Use Microsoft Office suite
• Troubleshoot machine problems

• High School Diploma or equivalent (GED) required
• Previous experience in mail/Document Preparation;
  Document scanning and/or document indexing
• Ability to effectively work individually or in a team environment
• Handle multiple projects simultaneously
• Adapt to changing fast‑growing production environment
• Communicate verbally and written with customers and company personnel
• Strong organizational and administrative skills
• Meet employer’s attendance policy
• Work experience in email and Microsoft Windows environments
• May be required to lift items weighing up to 50 lbs
• Ability to sit, stand, and/or walk for long periods of time

• Excellent customer service is a must!
• Function in fast‑paced environment and under critical deadlines
• Handle demanding clients professionally
• Coordinate with Team Lead/Coordinator to meet client demands and deadlines
• Strong copy background and familiarity with Fiery software and copy equipment (Konica Minolta, Xerox, Ricoh, etc.)
• Experience running large copy jobs and binding (wire‑O, 3‑ring binder)

The pay range for this position starts at $18.75 per hour; however, base pay offered may vary depending on job‑related knowledge, skills, and experience. Bonus opportunities may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.

Medical, dental, vision coverage; 401(k); referral bonus.

XBP Global recruiters or representatives will only contact you from emails ending with @xbpamericas, @xbpasia, , , ,  or  We would never ask you for payment or ask you to deposit a cheque into your personal bank account during the recruitment process.