Manager, Infrastructure Operations and Data Center Services

Location: New York

Sony Corporation of America seeks a Manager, Infrastructure Operations and Data Center Services in Reston, VA to be responsible for Data Center and Network facilities operations management, including Sony configuration items and assets. Requires a Master’s degree in Telecommunications, or related, or equivalent, and three (3) years of experience monitoring systems and ensure hardware, network, and server availability using tools including Solar Winds to detect and resolve performance issues;

delivering IT programs through governance, resource and financial planning, and Total Cost of Ownership (TCO) strategies to drive efficiency and continuous improvement; analyzing service performance and recommend Service Level Requirements (SLRs) adjustments to align with business needs while balancing cost and operational impact; overseeing offshore and onshore vendor teams, ensuring SLA compliance, driving efficiency, and resolving delivery obstacles; collaborating with ADM (Application Development and Maintenance), BRM (Business Relationship Management), and Infrastructure Services teams to ensure that Development and Maintenance services are delivered up to expectations.

Telecommuting and/or working from home may be permissible pursuant to company policies.  Honesty, trustworthiness and ethical conduct are material requirements for the responsibilities outlined above

We are committed to creating an inclusive employee experience for you to thrive as part of Sony’s purpose to “fill the world with emotion through the power of creativity and technology.”  
** Benefits:
** SCA offers benefits-eligible employees (generally regular employees scheduled to work 20 or more hours a week) a comprehensive benefits program that offers coverage and support for employees and their family’s physical, emotional, and financial well-being.
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* What we offer you:

** Employee assistance plan and comprehensive behavioral health benefits

Fertility benefits, including, surrogacy, and adoption assistance programs

Voluntary benefits such as group legal, identity theft protection, accident, and hospital indemnity insurance Education assistance and student loan programs#
** Purpose
* * Fill the world with emotion, through the power of creativity and technology.#
** Values
* *** Dreams & Curiosity
** Pioneer the future with dreams and curiosity.
** Diversity
* * Pursue the creation of the very best by harnessing diversity and varying viewpoints.
** Integrity & Sincerity
** Earn the trust for the Sony brand through ethical and responsible conduct.
** Sustainability
* * Fulfill our stakeholder responsibilities through disciplined business practices.
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