Senior Software Engineer; Infra

Senior Software Engineer (Infra) at Amigo

About Amigo

Amigo builds AI agents for healthcare. For managed service customers, we maintain and uplift agent performance, ensuring clinical safety and continuous improvement of patient outcomes.

Our agents operate autonomously within bounded clinical domains. The scope of autonomous operation expands over time as performance is validated across patient populations. The Infrastructure team owns the foundation: multi-region Kubernetes deployments, Databricks platform, voice/telephony systems, and the compliance posture required for healthcare (HIPAA, SOC
2). Our work includes reliability engineering, security, and ensuring the platform scales without compromising safety.

Series A from leading investors. Clinical validation and evidence generation in partnership with leading academic medical institutions.

About This Role

As a Senior Software Engineer (Infra), you will build the foundational infrastructure that powers our platform at global scale, designing and implementing core systems that handle millions of conversations across multiple regions while meeting diverse regulatory requirements. This role combines deep technical expertise in distributed systems with practical experience building production infrastructure that operates reliably across healthcare, finance, and other regulated industries.

• Design and build scalable infrastructure supporting millions of conversations across multiple regions.
• Implement multi-region deployment pipelines with zero-downtime updates for critical systems.
• Build monitoring and alerting systems that provide visibility across global infrastructure and the entire platform stack.
• Design disaster recovery and backup systems meeting diverse regulatory compliance requirements.
• Implement security infrastructure to meet stringent compliance standards.
• Build auto-scaling systems that handle traffic spikes while maintaining cost efficiency globally.
• Maintain infrastructure as code of our infra, ensuring clearly documented and identical deployments across regions.
• Implement data residency and sovereignty controls for regulated industries.
• Perform cost optimizations that balance performance with regulatory requirements.

• 4+ years of production infrastructure experience at scale.
• Strong experience with cloud platforms and multi-region deployments.
• Deep knowledge of containerization and orchestration technologies.
• Strong experience with infrastructure as code tools like Terraform.
• Experience with CI/CD pipelines and deployment automation.
• Deep knowledge of end-to-end monitoring and observability tools.
• Experience with database administration and backup/recovery procedures, preferably with a No
  
  SQL database.
• Understanding of security best practices and regulatory compliance requirements in regulated industries.
• Strong debugging skills for complex infrastructure issues.

• Experience in healthcare, finance, or other heavily regulated industries, with knowledge of specific regulatory frameworks (HIPAA, GDPR, SOX, etc.).
• Experience with high-performance computing and distributed systems at scale.
• Background with high-availability, mission-critical systems.

• Comprehensive health, dental, and vision insurance.
• Mental health support and wellness coaching.
• Flexible wellness stipend for fitness, therapy, or personal growth.
• Daily catered lunch and dinner.

• Annual learning budget for courses, books, or conferences.
• Conference attendance budget for professional development.
• Development setup of your choice.
• Academic collaboration opportunities.

Compensation Range
: $180K - $220K

Seniority level
:
Mid-Senior level

Employment type
:
Full-time

Job function
:
Engineering and Information Technology

Industries
:
Technology, Information and Internet

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