Packaging Supervisor

Kate McLeod creates solid body care that delivers the most concentrated moisture on earth, harnessing the power of pure plant butters. Our waterless formulas melt nature’s most nourishing ingredients directly into your skin, without dilution or fillers.

We’re best known for The Body Stone™—a moisturizing lotion bar that melts on contact with dry skin, delivering a deep-conditioning treatment that’s clinically proven to boost moisture levels and keep you hydrated for 72 hours.

Location: Red Hook, NY (Hudson Valley)

Job Type: Full-time

Schedule: Monday-Friday 9am-6pm

The Packaging Supervisor reports to the Manager of Operations and is responsible for overseeing all day-to-day packaging operations at our Hudson Valley workshop in Red Hook, NY. This role leads, motivates, and assigns daily tasks to a team of Packaging Assistants to ensure packaging goals, quality standards, and operational priorities are met.

In addition to supervising packaging operations, the Packaging Supervisor is responsible for facilitating all outbound shipping activities to our 3PL partners. This is a hands‑on, physical role based in a warehouse/workshop environment and requires active participation in packaging operations alongside the team.

• Operational Planning & Management
• Establish and communicate daily and weekly packaging goals, based on monthly goals provided by the Manager of Operations, company priorities and staffing levels.
• Organize and oversee the packaging team, ensuring that the team completes all tasks in an efficient manner and adheres to all internal processes. Step in where needed to propel the team forward/prep them for the daily tasks.
• Maintain accurate documentation of all inventory movements through paper logs, computer logs and internal ERP system.
• Review, refresh and maintain packaging SOPs and ensure any changes are appropriately documented and communicated out to the team.
• Coordinate, participate in and lead the QA process of all inbound shipments, ensuring that all inbound shipments are QA’d and counted in a timely manner.
• Manage all finished goods and packaging inventory levels alongside the Manager of Operations to ensure accurate stock levels are maintained. Reconcile discrepancies promptly.
• Coordinate, participate in and lead physical inventory counts.
• Ensure packaging tools and equipment are used properly and report maintenance or repair needs promptly.
• Implement process improvement, organization, and systems updates as it relates to all packaging processes. Support implementation of new equipment or packaging formats as needed.
• Communicate closely with Operations, Production, and Product Development teams to align on priorities, timelines, and product changes that impact packaging.
• Support the onboarding and training of new packaging team members, ensuring they understand key processes and standards related to packaging operations.
• Create a positive and motivating work environment for the packaging team, while fostering a culture of teamwork, accountability, and continuous improvement.
• Provide ongoing guidance, training, and support to team members to enhance performance and improve the skills of the group.
• Maintain training documentation and administer training to new packaging team members on applicable processes and procedures.
• Evaluate employee performance, providing coaching, feedback, and corrective action as needed.
• Facility Management & Safety
• Develop and maintain robust organizational systems and inventory control within the warehouse and foster a neat and tidy work environment.
• Maintain adherence to all health and safety policies and ensure safe use of all packaging equipment, including pallet jacks.
• Contribute to routine workshop housekeeping and day-to-day operations of the workshop.
• Urgently communicate any quality, safety, or personnel concerns immediately to management.

• 2+ years of experience in packaging, production, warehouse, or manufacturing operations; prior supervisory or lead experience strongly preferred.
• Excellent organizational skills and attention to detail, with the ability to work efficiently under tight timelines while maintaining high quality…