Program Manager, Capacity Building

• Job Category:
  Constituent Services & Community Programs
• Compensation: USD 34.41 - USD 39.57

Agency

Description:

The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs, creating stronger businesses, and building a fairer economy in neighborhoods across the five boroughs.

Division

Description:

New York City is a leader in building and supporting neighborhood commercial districts that thrive and innovate. SBS’s Neighborhood Development Division (NDD) assists in the creation and support of community-based development organizations (CBDOs) that advance the growth of commercial districts across the five boroughs. We work with CBDOs to build vibrant neighborhoods where New Yorkers can shop, work, and live by:

• Working with community partners to identify commercial district needs and plan targeted, customized solutions
• Offering training, tools, and one-on-one assistance to build the capacity of local community-based organizations
• Administering grant programs to revitalize, strengthen, and support commercial districts
• Supporting and overseeing the largest network of Business Improvement Districts (BIDs) in the country

The Neighborhood Development Division (NDD) is seeking a Program Manager/ Program Manager Associate of Capacity Building. The Program Manager/ Program Manager Associate will report to the Director of the Capacity Building Team and will, under supervision but with some latitude for independent judgement, be responsible for working on a broad suite of Avenue NYC organizational development programs and cohort-based capacity building initiatives directed toward CBDOs in LMI communities.

Such programs include Neighborhood Leadership, Nonprofit Legal Assistance, Community Engagement Strategies, Nonprofit Management Workshops, Digital Storytelling, and our various cohort- based learning communities. Through a tailored suite of programs each year, we aim to build a network of strong community organizations and a pipeline of talent of leaders prepared with commercial revitalization expertise and place management experience within New York City neighborhoods.

Note: The original language includes program areas and cohort-based initiatives that continue to guide the responsibilities described below.

• The Program Manager/ Program Manager Associate will oversee numerous Avenue NYC organizational development programs and cohort-based capacity building initiatives through the planning, outreach, implementation and evaluation phases of each program.
• The Program Manager/ Program Manager Associate will be expected to assist with cross-functional programs including but not limited to Avenue NYC Organizational Development grant program oversight, capacity building initiatives in partnership with other NDD teams, and special projects as assigned.
• Manage the day-to-day operation of assigned Avenue NYC capacity building and organizational development programs, including managing annual outreach and recruitment efforts, developing and implementing a curriculum of virtual and in-person professional development trainings, and managing all related program administration, scheduling, event planning, and coordination.
• Lead communications efforts around managed programs including website updates, development of social media content, and newsletter items;
• Assist the Director and team with the on-going supervision of external nonprofit partners and their project outcomes including maintaining regular communication, timely reporting, and program design to ensure successful project completion;
• Provide support to the various programs’ alumni networks, including coordinating alumni events, mentoring, communication via online networks, and on-going professional development support;
• Develop and deliver effective visual presentations, briefings, and other written / verbal materials to strategically communicate key program objectives, findings, and recommendations to NDD and SBS senior staff, and other external stakeholders;
• Develop, refine and analyze program goals, metrics, and outcomes;
• Support…