Mercedes-Benz of Orange County General Manager

Overview

Benzel-Busch Motor Car | Posted Jan 14

Full-time

New York

Unknown

Job Title: General Manager - Auto Dealership

Location: Harriman, NY

Job Type: Full-Time, Permanent

Reports To: Dealership Owner/Executive Management

Benzel-Busch Motor Car Corp strives to be America’s Premier Automotive Dealership Group, dedicated to delivering our valued customers the highest standards of service and quality. With a rich heritage in the automotive industry, we are proud to represent the Mercedes-Benz and Genesis brands. Our journey began with a commitment to delivering the pinnacle of automotive excellence. Over the years, we have earned a reputation for offering exceptional vehicles that embody sophistication, performance, and innovation.

We have set the industry s standard for luxury and engineering, and we continue to push the pinnacle of automotive innovation. We are excited to offer our customers the opportunity to experience the future of mobility with a brand that redefines what it means to drive in style and comfort.

We are seeking an experienced, dynamic, and results-driven General Manager to oversee all aspects of our dealership’s operations. The ideal candidate will have a strong background in automotive sales, finance, and service management, with a track record of improving dealership performance and delivering exceptional customer service. As the General Manager, you will be responsible for driving profitability, increasing sales, and ensuring operational excellence while maintaining a positive and collaborative work environment.

You must be comfortable with data driven decision making and have a strong background in financial analysis. The organization will invest heavily and continuously in your personal growth and development.

• Operational Leadership
  :
  Oversee daily operations across sales, finance, and service departments. Ensure all departments function seamlessly and are aligned with the dealership’s goals.
• Financial Performance
  :
  Monitor and analyze dealership financials, ensuring profitability and cost-efficiency. Develop strategies to improve sales and maximize gross profits.
• Sales and Marketing Strategy
  :
  Create and implement strategies to increase vehicle sales, enhance brand reputation, and attract new customers. Work closely with marketing teams to drive local and digital marketing initiatives.
• Customer Experience
  :
  Champion a customer-first culture that promotes high levels of customer satisfaction and loyalty. Resolve escalated customer concerns and ensure a positive experience for every visitor.
• Team Development
  :
  Recruit, train, and mentor staff across departments. Conduct regular performance evaluations and implement strategies for team development, engagement, and retention.
• Compliance and Standards
  :
  Ensure dealership adherence to local, state, and federal regulations. Maintain a safe, compliant, and high-quality facility.

• Experience
  :
  Minimum of 7-10 years of experience in the automotive industry, with at least 3 years in a management or senior leadership role within a dealership environment.
• Education
  :
  Bachelor’s degree in Business, Automotive Management, or related field preferred; equivalent experience may be considered.
• Skills
  :
  Strong leadership and team management skills, exceptional interpersonal and communication skills, strategic thinking, and a solid understanding of automotive sales and finance.
• Technical Knowledge
  :
  Proficiency in dealership management software, inventory management, and familiarity with financial reporting and metrics analysis.
• Customer-Centric Mindset
  : A commitment to delivering outstanding customer experience, with demonstrated problem-solving skills and a track record of high customer satisfaction.

Job Type: Full-time

• Compensation: $200,000- $350,000- total compensation includes performance-based bonuses and incentives that may significantly increase overall earnings.
• Competitive salary with performance-based bonuses
• Comprehensive health, dental, and vision benefits
• 401(k) with company match
• Paid time off and holidays
• Professional development opportunities

Please submit your resume and a…